First Citizens Bank

3.2
11 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
802 Providence Road, Charlotte, NC
28207, United States

Hours

Reviews

3.2
11 reviews
5 stars
6
4 stars
0
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0
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1 star
5
  • LE
    Lindsay Enright
    Mar 11, 2025
    5.0
    Great service and incredibly friendly staff. Audrey and Eli are very knowledgeable and always able to assist me with any business banking questions I may have.
  • TG
    Trey Griffin
    Sep 3, 2022
    5.0
    Quick nice and convenient
  • BI
    Brad Icard
    Jun 25, 2021
    5.0
    Always great service at this branch. Extremely responsive and helpful at all levels
  • SC
    Sh C
    Mar 9, 2018
    5.0
    This staff is great!!! helpful and cherry!!!!! 🎂
  • JE
    Josselyn Elizondo
    Jan 9, 2017
    1.0
    Sales and service representative Juleessa Green had the WORST ATTITUDE and customer service .. start yelling at me because My deposit slip had a mistake and threw all my deposit tickets on the table ... asked somebody else if she can helped me and she was able to do it .. will never come back with them and I will close my account ... horrible experience !

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank at 802 Providence Road?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through service, and when is it available?

Yes, the drive-through service is available Monday to Friday from 9:00 AM to 5:00 PM. It is closed on weekends.