First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Savannah helped me a lot, way better then in the Bank of America down the street.
JP
Judith Parker
Jun 12, 2024
5.0
Today I drove to Mint Hill, NC for had some banking needs to deal with. A great friend had recommended this location for had a great experience with her banking needs.
I am so glad that I took her advice. From the minute that I walked in I knew this bank was special. Lisa Meggs greeted and welcomed me in such a warm way. My appt was with Logan Chandler and he was ready for me so no waiting. Another very pleasant surprise.
Both Lisa and Logan worked with me and all questions and paperwork complete.
Please … well worth your trip to go to Mint Hill and meet with the staff at this First Citizens. This is definitely my new bank!
Thank you Logan and Lisa!
JF
Judith Fletes
Apr 6, 2023
5.0
The staff is very professional & friendly, place is always clean
💯 % recommended!
AP
Amy Patrick
Apr 6, 2021
5.0
Very friendly staff
MW
Melanie Watson
Feb 24, 2020
1.0
BEWARE!!! I am closing four accounts with this branch (which I’ve had for years) based on how I was spoke to by Angelia Hernandez (one of the managers of the branch). I was spoken to as if I was a child regarding a serious concern on my account that I was inquiring about. Not only was the problem NOT resolved, but the aggressive manor in which I was spoken down to was demeaning. Inconsistent information varies by employee that cost me money. BAD business.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 6930 Matthews-Mint Hill Road?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services and what are the drive-through hours?
Yes, this location offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM, closed on weekends.
Is First Citizens Bank closed on any upcoming holidays?
Yes, the bank is closed on November 11, November 27, December 25, and January 1.
What types of banking products can I find at First Citizens Bank in Charlotte - Mint Hill?
The bank offers checking, savings, mortgage, home equity, credit cards, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
What financial services are available at this First Citizens Bank location?
Services include mortgage banking, financial consultation, business and commercial banking, equipment finance and leasing, merchant services, and insurance specialists.
How can I schedule an appointment with First Citizens Bank at this location?
You can book an appointment via their online reservation system at https://outlook.office365.com/owa/calendar/CharlotteMintHill@firstcitizens.com/bookings/.
What is the address and main contact number for First Citizens Bank in Charlotte - Mint Hill?
The bank is located at 6930 Matthews-Mint Hill Road, Charlotte, NC 28227. The main phone number is +1 704-338-4351.
Are there any nearby dining options close to First Citizens Bank where I can grab a meal?
Yes, nearby restaurants include Burger King, Sizzling Wok, Showmars Mint Hill, Mint Hill Showmars, Dunkin', and Baskin-Robbins for a variety of fast food, Greek, American, coffee, and ice cream options.
Can I visit a gym or fitness center near First Citizens Bank in the Mint Hill area?
Yes, Planet Fitness is located nearby, offering gym and sports and recreation facilities.
What local services are available near First Citizens Bank for home improvement and pet care?
Helpful Hardware Ace of Mint Hill provides home improvement retail services, while pet stores like Mainstream Aquatics, Tiffany's Pet Salon, and Barks, Bones, & Biscuits are available nearby for pet care needs.