First Citizens Bank

4.2
19 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
6930 Matthews-Mint Hill Road, Charlotte, NC
28227, United States

Hours

Reviews

4.2
19 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • SP
    Samuil Plukchi
    Jun 11, 2025
    5.0
    Savannah helped me a lot, way better then in the Bank of America down the street.
  • JP
    Judith Parker
    Jun 12, 2024
    5.0
    Today I drove to Mint Hill, NC for had some banking needs to deal with. A great friend had recommended this location for had a great experience with her banking needs. I am so glad that I took her advice. From the minute that I walked in I knew this bank was special. Lisa Meggs greeted and welcomed me in such a warm way. My appt was with Logan Chandler and he was ready for me so no waiting. Another very pleasant surprise. Both Lisa and Logan worked with me and all questions and paperwork complete. Please … well worth your trip to go to Mint Hill and meet with the staff at this First Citizens. This is definitely my new bank! Thank you Logan and Lisa!
  • JF
    Judith Fletes
    Apr 6, 2023
    5.0
    The staff is very professional & friendly, place is always clean 💯 % recommended!
  • AP
    Amy Patrick
    Apr 6, 2021
    5.0
    Very friendly staff
  • MW
    Melanie Watson
    Feb 24, 2020
    1.0
    BEWARE!!! I am closing four accounts with this branch (which I’ve had for years) based on how I was spoke to by Angelia Hernandez (one of the managers of the branch). I was spoken to as if I was a child regarding a serious concern on my account that I was inquiring about. Not only was the problem NOT resolved, but the aggressive manor in which I was spoken down to was demeaning. Inconsistent information varies by employee that cost me money. BAD business.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 6930 Matthews-Mint Hill Road?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through banking services and what are the drive-through hours?

Yes, this location offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM, closed on weekends.