Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
2.7
15 reviews
5 stars
6
4 stars0
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8
- RSRobin SinghNov 3, 20251.0Worst customer service! (Rude teller’s)
- RLRay LytleSep 30, 20251.0All good!
- CCChris ClarkSep 20, 20222.0No one ever answers. Not sure why I even bother banking here.
- KFKeisha FowlerApr 4, 20225.0I am surprised to see all the negative reviews. My experience with First Citizens has been wonderful. I brought my business to them after my Wells Fargo business accounts were compromised. My experience with them has been absolutely wonderful. They have additional services in place that helps you to protect your money/accounts that are top-notch.
- NMNermin MohammadApr 14, 20201.0lady was not helpful at all
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 15010 John J. Delaney Drive?
First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through services, and if so, what are the hours?
Yes, the bank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.
Is First Citizens Bank open on major US holidays?
The bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What financial products are available at the Charlotte - Ballantyne First Citizens Bank location?
They offer checking, savings, mortgage, home equity, credit card, online and mobile banking, business checking, business lending, investment solutions, and wealth services.
What specialized services does First Citizens Bank provide at this location?
Services include mortgage banking, financial consulting, business banking, commercial banking, equipment finance & leasing, merchant services, and insurance specialist support.
How can I make an appointment at First Citizens Bank in Charlotte - Ballantyne?
You can book an appointment online via their reservation URL: https://outlook.office365.com/owa/calendar/CharlotteBallantyne@firstcitizens.com/bookings/
What is the address and main phone number for First Citizens Bank in Charlotte - Ballantyne?
The address is 15010 John J. Delaney Drive, Charlotte, NC 28277, and the main phone number is +1 704-338-3842.
Are there nearby ATMs close to First Citizens Bank at this location?
Yes, nearby ATMs include First National Bank ATM, Bank of America ATM, and Coinme ATM providing financial services and currency exchange.
What shopping options are available near First Citizens Bank, Charlotte - Ballantyne?
Nearby shopping includes Harris Teeter grocery store and a Redbox kiosk for rentals and retail items.
What healthcare facilities are near First Citizens Bank in Ballantyne that customers might visit?
Nearby healthcare options include CHS Urgent Care - Ballantyne, Atrium Health Urgent Care, and various doctors and pediatric centers like Providence Pediatrics.