Wells Fargo Bank

3.0
21 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
129 S Estes Dr, Chapel Hill, NC
27514, United States

Hours

Reviews

3.0
21 reviews
5 stars
10
4 stars
0
3 stars
0
2 stars
3
1 star
8
  • MC
    Maria Castro
    Oct 20, 2025
    2.0
    ATMs outside of bank have been out of service for months.
  • CP
    Chris Pratico
    Dec 27, 2021
    1.0
    UPDATE: Wells Fargo contacted me re: this review and promised to make it right. After reopening this case, the customer service agent I spoke to admitted that Wells Fargo failed to do their job correctly and was at fault for not providing the service they were contracted to do. However after validating our real monetary loss due to their incompetence and confirming that Joseph failed to do his job they offered us $50. This was an even bigger slap in the face and basically means that I'll need to take them to small claims court to get my money back. I repeat my warning to stay clear of this branch, the people employed there and Wells Fargo in general. Original Review: Stay away from this bank and branch. We used their notary services and the banker, Joseph, signed the forms incorrectly and almost cost us a home purchase. We had to travel 3.5 hours and spend hundreds of dollars to fix their mistake. They wouldn't own up to their responsibility and refused to take any corrective action even after speaking with corporate. Find a better financial institution, like NCSECU.
  • TE
    taylor English
    Aug 9, 2021
    1.0
    Lack of empathy
  • SA
    Steve Ahlbom
    Apr 14, 2017
    2.0
    Local staff try to be helpful, but are overridden by corporate too often. I opened a small estate account for a deceased relative's estate. After two weeks was told I had to close the account, as the out of state Probate documents didn't satisfy Wells Fargo's criteria. Issue was never elevated to local branch manager and person I dealt with was assigned to another branch during this mess. But the corporate greed of WF's scandals overshadows any local branch issues when considering banking with them.
  • DI
    Danielle Istock
    Nov 21, 2013
    1.0
    THE WORST. Tellers and managers are unhelpful and unwilling to think of solutions to problems that arise. Bank manager basically told me to go to another bank to get a solution to my problem. I will NOT be going back, except to close my account.

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank in Chapel Hill offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools.

What are the regular business hours for Wells Fargo Bank at 129 S Estes Dr?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.