Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
4.1
14 reviews
5 stars
10
4 stars
1
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2 stars0
1 star
3
- JSJeanette SakoAug 20, 20255.0Go see the banker Dayna! She’s so sweet and helpful
- OJOrlando Parker Jr.Oct 30, 20241.0The worst decision was opening an account at this branch: the customer service is horrible; the banker wasn't knowledgeable or remotely helpful...he wasted much of my time by not even having the correct account up. The Teller, who is kind and professional, had to advise the Banker that he was in the wrong account. In the end he didn't help me and my issue was not resolved. Wouldn't recommend.
- JAJames AndersonOct 19, 20245.0So I’ve usually had good experiences with Truist, but I want to give a shoutout to this specific team at this specific location. While I was there, an elderly woman came in needing help with something and through her inquiries it became apparent that this woman was being defrauded by scammers. Cailynn, Jake, and Joe displayed some of the most humanity-affirming patience, compassion, and immediate competence I’ve ever witnessed in a professional setting. I could not help but see my own mother in this unfortunate woman, and if my mom were ever in her situation I can only hope that she would receive a modicum of the kindness and professionalism displayed by the staff at this bank. The folks I named are true assets to this bank, and anywhere else in society they might find themselves.
- MAMlek AlmaraisiMar 14, 20241.0Worst Truist branch i’ve ever visited. Waited 25 min in the window to exchange money then was told they couldn’t exchange it.
- JBJames BarrettMay 1, 20235.0Helpful staff and quick process
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 143 E Rosemary St, Chapel Hill?
The drive-through is open Monday to Friday, from 9:00 AM to 5:00 PM, and closed on weekends.
What are the general business hours for Truist in Chapel Hill?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I open a new bank account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that CDs can only be opened at a branch.
Do I need a debit card and checks when opening a checking account at Truist?
Checking accounts allow you to use a debit card, make payments, send money, write checks, and deposit cash or checks, while savings accounts are for saving money for goals or emergencies.
How do I activate my new Truist debit card?
You activate your debit card online to start using it for digital purchases and in-person payments.
What banking services does Truist offer?
Truist offers checking, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
Is there a convenient ATM near Truist at 143 E Rosemary St?
Yes, there is a BB&T ATM nearby where you can perform convenient cash withdrawals and deposits.
What nearby parking options are available when visiting Truist in Chapel Hill?
Wallace Parking Deck is close by, offering convenient parking to customers visiting Truist or nearby businesses.
Are there any dining options near Truist where customers can eat after their visit?
Yes, nearby places like Alpha Pie (pizza restaurant), Roots Bakery Bistro and Bar, and R&R Grill offer dining options for customers before or after their visit to Truist.
Can customers combine their banking visit with local entertainment near Truist in Chapel Hill?
Absolutely, customers can visit nearby spots like Vibez Chapel Hill dance club, The Gathering Place bar and video game store, or Clouds Storm Cellar brewery for entertainment after banking.