First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Emily is incompetent and unable to even submit a loan application properly. She has caused my grandmother so much stress, she should find another career and stop wasting loyal member's time.
ES
Empress Tru Santos
Aug 25, 2020
1.0
Horrible experience would not go back. The bankers acted as though conducting business was problematic. First impressions are lasting. I decided to take my business elsewhere. Horrible service non attentive dismissive staff.
DH
David Hunter
Mar 19, 2019
5.0
Great bank, wonderfully helpful employees at this branch. Very happy I switched.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 1650 East Franklin Street?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is there a drive-through service available at this First Citizens Bank location?
Yes, the drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM.
Are there any holidays when this First Citizens Bank branch will be closed?
Yes, the branch is closed on November 11, November 27, December 25, and January 1.
What types of banking products does First Citizens Bank offer?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
Can I book an appointment online with this First Citizens Bank branch?
Yes, appointments can be booked online via their reservation URL at https://outlook.office365.com/owa/calendar/ElliottRoad@firstcitizens.com/bookings/.
Where is First Citizens Bank located in Chapel Hill?
The bank is located at 1650 East Franklin Street, Chapel Hill, NC 27514, USA.
Are there other banking options nearby First Citizens Bank on Elliott Road?
Yes, nearby banking options include State Employees Credit Union, Suntrust Bank, and Truist.
What nearby places can I visit for dining options around First Citizens Bank?
You can visit Taqueria for Mexican food, CAVA for Mediterranean cuisine, and Genji Sushi Chapel Hill for Japanese dishes, all near First Citizens Bank.
Are there any wellness or spa services close to First Citizens Bank in Chapel Hill?
Yes, nearby wellness services include Mina's Studio for hair and skin care, OVME Chapel Hill Village Plaza for medical spa treatments, and Ari. A A Boutique Massage for massage and reflexology.
How can the nearby Whole Foods Market and Allegro Coffee Company enhance my visit to First Citizens Bank?
After your banking visit, you can shop for groceries at Whole Foods Market or enjoy a coffee break at Allegro Coffee Company nearby.