Truist

3.5
12 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5610 CASTLE HAYNE RD, CASTLE HAYNE, NC
28429, United States

Hours

Reviews

3.5
12 reviews
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  • DH
    Donna hewett
    Oct 27, 2025
    1.0
    ATM Wouldn’t (couldn’t) take cash deposits at 2 different locations in Wilmington and castle hayne this am. Employee at castle hayne said there was no problem with the ATM when I called. My Truist app is acting wonky, also.
  • HI
    Howard Roscoe Clark III
    Feb 20, 2022
    4.0
    The name has changed. It's Truist now.
  • SK
    Savannah Kalnen
    Jul 20, 2020
    1.0
    I’ve banked here for 10+ years and it continues to get worse. The service has been slow for years but now for the last few months the drive thru line has been backed up into CH Rd because the lobby still isn’t open. I get it, COVID-19....but still. Other banks are open. For the last year or so I’ve been using the ATM outside to deposit my checks and cash to avoid even going inside/waiting in line. Even using THAT has become frustrating. Something is always wrong with it. Officially looking elsewhere.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.