Truist

2.4
17 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3521 Kildaire Farm Rd, Cary, NC
27518, United States

Hours

Reviews

2.4
17 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 star
11
  • WU
    Wallace Utley
    Dec 15, 2025
    1.0
    My first time here the lady was very rude she asked questions that didn't needed to be asked she kept slammin stuff on the counter she slammed my money down an just acted like it was a problem of wat I was doing with my own account sorry customer service was a huge disappointment for my first experience
  • GL
    Gia Ledezma
    Sep 4, 2025
    1.0
    I have been waiting 20 minutes for the cashier at the dt, horrible service!!!.
  • PK
    Patty Krystofiak
    Aug 25, 2025
    5.0
    I have been banking at this location for many years and have never had a bad experience. Whether it’s cashing a check, making a deposit or withdrawal, or cashing in rolled change, they have always been friendly and accommodating. They don’t try to rush you, even if there are multiple customers there.
  • WJ
    Wayne Johnson
    Nov 11, 2024
    5.0
    We always have good experiences at this branch! Pleasant and accommodating staff every time.
  • DN
    Dad None
    Mar 18, 2020
    5.0
    Although the teller positions are often undermanned, the staff is friendly and knowledgeable, and they work hard to satisfy your requests.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.