Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
16 reviews
5 stars
6
4 stars0
3 stars0
2 stars0
1 star
10
- GLGia LedezmaSep 4, 20251.0I have been waiting 20 minutes for the cashier at the dt, horrible service!!!.
- PKPatty KrystofiakAug 25, 20255.0I have been banking at this location for many years and have never had a bad experience. Whether it’s cashing a check, making a deposit or withdrawal, or cashing in rolled change, they have always been friendly and accommodating. They don’t try to rush you, even if there are multiple customers there.
- CCCharlesMar 27, 20251.0They don't call existing customers who need help when callback appointments are scheduled. Horrible service. Presumably they might do better for new customers representing income potential.
- DTDenise ThompsonFeb 12, 20251.0The little boy working the drive thru NEVER speaks. No "Hi how're you" no "have a good day" I mean nothing. The WORST customer service. You need to evaluate who you have working at your branch. He's rude and its unacceptable.
- SSStuart ShortSep 9, 20201.0Terrible service. atm is out of service and only one bank teller at 4 Pm on Wednesday. Never coming back here.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a new checking or savings account at Truist online or do I need to visit a branch?
You can open your new account online, by phone, or at a branch. Note that Truist CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to make digital and in-person payments using your checking account.
What financial services and products does Truist offer at this location?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
What are Truist's branch hours at 3521 Kildaire Farm Rd, Cary, NC?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Are there ATMs near the Truist branch on Kildaire Farm Rd?
Yes, there are several nearby ATMs including BB&T ATM, Bitcoin Depot | Bitcoin ATM, and Coinme.
What dining options are available near the Truist branch in Cary?
Nearby dining options include Chef's Palette Restaurant and Bar, Boba-N-Chai cafe, Dunkin', Genki Restaurant & Sushi Bar, ZENSHI Handcrafted Sushi, Jet’s Pizza, and Subway.
Are there any fitness or wellness centers near Truist at Kildaire Farm Rd?
Yes, Vision Martial Arts of Cary and several salons such as Polished and Fantastic Sams are nearby for fitness and wellness services.
Is there public transportation or convenient places nearby to help me get to Truist?
While the profile does not specify transit stations, the location at 3521 Kildaire Farm Rd in Cary is near major roads and local points of interest such as Harris Teeter grocery store and Circle K gas station that can assist in orientation for your visit.
What should I know about Truist's membership and regulatory associations?
Truist is a Member FDIC and an Equal Housing Lender, ensuring federally insured deposits and fair housing practices.