Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
28 reviews
5 stars
17
4 stars0
3 stars
1
2 stars
1
1 star
9
- RARuss AndrewsOct 14, 20255.0Our Rotary club has three Truist accounts and we have used the Preston Corners Branch frequently over the past 3 years. Whenever we go in, the entire staff has always been friendly and helpful. The Branch Manager Chad has been particularly good to work with when we need special account assistance, such as changing signatories and/or online access to our club accounts. I'm the Club Treasurer and today he took the time to resolve a potentially messy situation with our accounts due to a lost checkbook. It saved me a lot of time and trouble! I'd highly recommend this Truist Branch for customer service.
- APAnnaliese P.Oct 6, 20255.0i just have to leave a review and say that i come here at least once a week because of my job and katie is always the sweetest!! i always go to the tubes (i don’t know what it’s called) and she is so kind and positive. always has a smile on her face and her vibe is such a breath of fresh air, especially with those early mornings. thanks katie :))
- HBHarry BurmanSep 3, 20225.0The most helpful manager here. He helped wire some money. These guys have great customer service.
- CSChristina SmithFeb 1, 20191.0Worst customer service I've ever experienced at a bank. The tellers are rude and slow. The line was long and I had my 5 year old with me. They no longer set out the withdraw slips so I have to hold the line up with my squirming child to fill one out. Then they say I can't access my money because they have an old ID on file and I would have to sit down with a manager to fix it. I have never had this problem before and I come here every month to pay rent. I have had it with the inconvenience of SunTrust.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours of Truist in Cary, NC?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the Truist drive-through open?
Drive-through hours are Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new checking or savings account with Truist?
You can open an account online, by phone, or at a branch. Online applications require a few days for mailing of debit cards and checks. Opening at a branch provides a temporary debit card immediately. Phone support is available Monday to Friday 8 AM - 8 PM and Saturday 8 AM - 5 PM at 844-4TRUIST (844-487-8487).
How do I activate my Truist debit card?
You need to activate your debit card online to start using it for digital purchases and in-person payments.
What kind of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts designed to help you save toward goals or emergencies.
Does Truist have nearby ATMs for quick cash access?
Yes, the Truist - ATM is located nearby for your convenience, making it easy to access cash if you are visiting the branch.
Are there other financial services near Truist in Cary?
Yes, nearby financial services include Andrew John McCauley, PNC, Pinnacle Financial Partners, and Wells Fargo Bank. You can visit these for additional banking and mortgage services.
What entertainment options are near Truist for a cultural outing?
Scholars Academy for the Gifted @ Cary Ballet and Cary Ballet Conservatory are nearby for ballet and performing arts. These venues make a great stop before or after your banking visit.
Are there dining options near Truist Cary branch for a quick meal?
Yes, nearby eateries include Jersey Mike's Subs, McDonald's, Thai Spices & Sushi, and Skrimp Shack, providing a selection of fast food, sushi, and southern cuisine options.
What languages are supported at Truist Cary branch?
The Truist Cary branch offers services in English and Spanish to accommodate a wider range of customers.