State Employees’ Credit Union

3.6
33 reviews

About

Credit UnionBankState Employees' Credit Union
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.

Details

  • Wheelchair accessible entranceAvailable

Location

State Employees’ Credit Union
2700 Macedonia Rd, Cary, NC
27518, United States

Hours

Reviews

3.6
33 reviews
5 stars
21
4 stars
0
3 stars
0
2 stars
2
1 star
10
  • JE
    jean eskandari
    Oct 30, 2023
    5.0
    Steven took the time to notarize several documents though I had no bank business today and I am so appreciative! Great customer service!! This branch is always so accommodating!!! 👍
  • NF
    Natasha Frater
    Apr 5, 2023
    1.0
    Chris would benefit from more training. He made several comments that did not need to be made. He misspoke and questioned me unnecessarily. Yes, follow all your policies and procedures but there is a professional way to do it without offending or accusing. He is also very slow which he said about himself twice. I called and spoke with Steven who I was told was the teller manager but I doubt anything will be addressed.
  • HM
    Hannah Mitchell
    Mar 31, 2021
    1.0
    Received a call from this branch regarding a personal banking matter, I missed the call but immediately returned it. I was chastised for not knowing who left me the message, the voicemail was unclear, when I finally was able to identify some part of the name I was told that they had no idea who that was. I then was spoken to in a very condescending manner regarding a mistake I made with an online transaction and ultimately hung up on and told my funds would be withheld for 30 days. Is this how you treat clients of your bank? Is this acceptable of your company?
  • AJ
    Anna Jones
    Dec 30, 2020
    5.0
    Very fast, friendly and efficient.
  • LL
    LegitSi
    Nov 16, 2018
    2.0
    On a Friday at 5:28, after rushing through traffic, as I was approaching the drive thru, all the windows were suddenly turned off. I get that people want to get home on a Friday, but you have no idea how much those two minutes will affect your customers. This was beyond inconvenient for me and very disappointing. I liked this branch.

Frequently Asked Questions About State Employees’ Credit Union

What is the State Employees’ Credit Union located at 2700 Macedonia Rd?

It is a not-for-profit financial cooperative serving State of North Carolina employees and their families, offering consumer financial services for over 80 years.

What are the operating hours of this SECU branch?

The branch is open Monday to Friday from 8:30 AM to 5:30 PM and closed on weekends and major holidays.