Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.9
44 reviews
5 stars
7
4 stars
2
3 stars
2
2 stars
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1 star
30
- GCGinger CrossOct 27, 20251.0Unfortunately I had a very unpleasant experience with my first business card. I have worked so hard on my personal credit to be in the top score (800s) and wanted to begin building business credit. While Truist initially gave me 5,000 first credit card (current, no late or missed payments) I decided to open an additional one this time for 7,500. The goal was to continue building a great relationship, but unfortunately staff member Mike has made a HUGE mistake on my account causing major ongoing financial harm and stress for me. Branch Manager Ronnie Jefferies has confirmed the mistake in writing but the executive office has blamed me (the customer) and refuses to rectify the bank error, instead hit me with thousands of dollars in interest from no fault of my own. This is even after assurance from this branch manager that the situation will be resolved, considering my solid evidence of the banking error. I have now closed the account due to “hardship” which has completely ruined my business credit history that I worked so hard to achieve and maintain. I WILL NEVER RECOMMEND THIS BANK OR THIS BRANCH TO ANY POTENTIAL CUSTOMERS. Please bank elsewhere where they value their customers.
- KKKKJul 30, 20251.0Horrible location. Rude workers inside the notary wouldn’t sign my title and I tried calling before coming and they wouldn’t even answer the phone. I wasn’t greeted by a single employee and I had a customer cut me in line and got helped right away meanwhile I was still ignored. Left this establishment in tears by the way I was treated. Ride to any other location.
- JKJosh KennonJul 25, 20255.0We have tried several banks for our business, this bank has been amazing for us. Great customer service. I recommend Truist to anyone looking for a bank.
- SBSamuel BurgmannJun 13, 20235.0The tellers are always helpful and very friendly every time I go in or go to the drive through.
- NINic IngleMar 1, 20191.0Takes way too long for a single transaction. This is a constant problem. Either become more efficient or hire more people. I love BBT, but this particular location operates like we're still in the 80's. And a $15 charge to print a certified check is BS!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Burlington, NC?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch located at 2040 S Church St Ste 100 open?
This Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and is closed on weekends.
How can I open a checking or savings account at Truist?
You can open an account online, by phone at 844-487-8487 Monday through Friday from 8 AM to 8 PM and Saturday from 8 AM to 5 PM, or by visiting the branch during business hours.
Do I need a debit card or checks to use Truist checking accounts?
Checking accounts enable day-to-day transactions via debit cards, checks, or digital payments. Savings accounts are for saving money for goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to make digital and in-person purchases using your checking account funds.
What financial services does Truist offer?
Truist offers checking accounts, loans, mortgages, credit cards, wealth management, business banking, savings, online and mobile banking, and investment services.
Are there other banks or ATMs near the Truist branch at 2040 S Church St?
Yes, there is another Truist bank and ATM nearby which can be convenient for additional banking services or ATM access.
What nearby amenities can I visit before or after visiting Truist in Burlington?
You can visit Family Fare coffee shop for refreshments, or grab a meal at Pizza Hut nearby. If you need automotive services, Shell gas station and Autobell Car Wash are close by.
Are there nearby services to help me with real estate or mortgage needs?
Nearby you’ll find Richard Jones Real Estate for real estate services and BB&T Mortgage for mortgage lending, both helpful complements to Truist banking services.
Can I make an appointment for banking services at Truist?
Yes, you can book an appointment for various banking services by using the reservation URL provided by Truist.