Welcome to First Horizon Bank - located in Burlington. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Mr.Hobbs was very helpful and informative. We were seen as soon as we walked in, very smooth and easy transaction. I would 10/10 recommend Mr. Hobbs.
MH
M H
Aug 18, 2025
5.0
First Horizon Bank delivers more than financial services—it offers genuine care, personalized guidance, and a deep commitment to helping individuals and communities thrive. The team’s warmth and professionalism create a welcoming experience that feels both empowering and personal. With a strong focus on integrity, financial literacy, and relationship-building, First Horizon truly stands out as a bank that believes in people.
RH
Richard Hopkins
Sep 1, 2023
2.0
One of the absolute worst locations. Everytime I come here it takes forever. Waiting 25 mm minutes to make a deposit. Plenty of employees, so not sure what the problem is. But I avoid this location at all costs.
AC
Alex Clapp
Nov 26, 2019
1.0
Absolutely terrible bank have come to this bank 3 times and the atm has been down or malfunctioned in some way. Switching banks.
CF
Charles Fuquay
Aug 23, 2017
2.0
The problem i have with all banks, no bank account, no true customer service. All about what solutions/services/ or accounts the tellers,"customer service ",. And bank can sell us. "Really big money capital bank really "!!!!!!!!!!!!!! Perfect example: the customer has check needs cashing does not have account with capital bank, when this bank took over all community one banks, extra service and check cashing fees now apply. Before this was absorbed by bank or account holders. My good people, nothing wrong with making honest hourly wage money, but really but all banks now charge $5 to $10 check cashing fee. Now for a two minute transaction at $5 fee is equal to the bank charging $150 an hour. And some tellers can get this transaction done 60 seconds flat $ 300 an hour. I know two things come to mind, 1st: if the fee went to the tellers/workers like a tip for their customer service skills, no problem! Customers all day can be butts and most tellers deserve the fee.2nd: all of us should walk in with a gun give it to the teller or management and say let us do this right, just take/steal $150 to $300 an hour from me Mr. Legal loan shark!!!???? Yes people i know its only $5, but really brothers and sisters this is over the counter loan sharking at its finest. Walk in, drive-thur or highway. Maybe it's just me, but if this is not mafia legalized robbery don't know what is! At $150 an hour and up going to the bank. Please,please: really 👎👎👎👺😡
Frequently Asked Questions About First Horizon Bank - Burlington, NC - W Davis St
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through banking hours at First Horizon Bank - Burlington, NC - W Davis St?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, your Social Security number, date of birth, and personal identification such as a driver's license, passport, or government-issued ID.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of their banking centers to apply in person.
What types of mortgage loans does First Horizon offer?
First Horizon offers fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans to suit diverse financial needs.
Does First Horizon Bank offer assistance for first-time homebuyers?
Yes, First Horizon provides programs such as FHA loans and other options with lower down payment requirements to assist first-time homebuyers.
What services are available through First Horizon Bank's Mobile Banking app?
The Mobile Banking app allows you to manage your accounts, deposit checks, pay bills, and access other banking services conveniently from your mobile device.
What nearby places can I visit around First Horizon Bank - Burlington, NC?
Nearby places include Angela's Embroidery for custom apparel, Subway for a quick sandwich, and the City of Burlington Annex Building for local government services, providing convenience before or after your banking visit.
Are there other banks or ATMs near First Horizon Bank - Burlington, NC?
Yes, there is another First Horizon Bank location nearby and a Bank of America ATM for additional banking convenience.
Where can I get automotive services near First Horizon Bank in Burlington?
Nearby automotive services include Payless Motor Sales, LLC for used car purchases and Duncan Exxon Service Center for gas and repairs.
How can I contact First Horizon Bank - Burlington, NC for customer support?
You can reach their customer service by phone at +1 336-506-1606 or via email at customerservice@firsthorizon.com.