First Citizens Bank

3.8
9 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
101 US Highway 117 South, Burgaw, NC
28425, United States

Hours

Reviews

3.8
9 reviews
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  • MS
    Mary Strickland
    Mar 11, 2024
    2.0
    We have been with First Citizens bank for over50 years have borrowed money many times, things have changed in a very negative way, needs to go back to Mr. Russ, Frank Humphrey, and Steve Covil, they were real bankers, now the simplest of request such as change of address can’t be done over phone. Soon to be former Customer
  • GJ
    George Jacobus
    Dec 20, 2016
    5.0
    I moved down from New York and have been very impressed with the service I have received from the staff and management of the Burgaw First Citizens office. It's a class act !!
  • PS
    Paula Schwefel
    Jul 14, 2016
    5.0
    Burgaw has the best tellers.
  • DC
    david crooks
    Feb 18, 2015
    1.0
    First Citizens Bank has the worst customer service I have ever seen. I work in a Customer service field. I would be fired if I were to perform my job in the manner this fist citizens teller provided customer service.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 101 US Highway 117 South, Burgaw, NC?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank have a drive-through service and what are its hours?

Yes, the drive-through is available Monday to Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.