First Citizens Bank

3.9
13 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
96 South Broad Street, Brevard, NC
28712, United States

Hours

Reviews

3.9
13 reviews
5 stars
8
4 stars
2
3 stars
0
2 stars
0
1 star
3
  • DS
    David Shelton
    Oct 27, 2025
    1.0
    Worst Customer service in Brevard! There are way better options to bank with in the area! Know multiple people who have closed out there accounts here!
  • JL
    Jennifer Lawson
    Aug 7, 2024
    1.0
    This bank is inconsistent. The “rules” seem to be different for everyone that works the drive thru. I have had more fraud activity than I can count and problems with the online banking. Customer service is “meh”. I banked with them for a while and tried to give them the benefit of the doubt, but today was my last straw. I recommend a bank where the employees are all on the same page and your hard earned money is protected with no doubts.
  • MT
    Mitchell Thorp
    Jun 16, 2022
    5.0
    Best bank ever.... Kane, Jessica, amber, and everyone else. Fantastic!
  • JD
    Jen Doe
    Nov 13, 2020
    4.0
    They are superdoopercallialicousexpeallidocious.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank at 96 South Broad Street?

The bank is open Monday through Friday, from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through banking services, and what are the hours?

Yes, drive-through services are available Monday through Friday from 9:00 AM to 5:00 PM. The drive-through is closed on weekends.