First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Worst Customer service in Brevard! There are way better options to bank with in the area! Know multiple people who have closed out there accounts here!
JL
Jennifer Lawson
Aug 7, 2024
1.0
This bank is inconsistent. The “rules” seem to be different for everyone that works the drive thru. I have had more fraud activity than I can count and problems with the online banking. Customer service is “meh”. I banked with them for a while and tried to give them the benefit of the doubt, but today was my last straw. I recommend a bank where the employees are all on the same page and your hard earned money is protected with no doubts.
MT
Mitchell Thorp
Jun 16, 2022
5.0
Best bank ever.... Kane, Jessica, amber, and everyone else. Fantastic!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 96 South Broad Street?
The bank is open Monday through Friday, from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services, and what are the hours?
Yes, drive-through services are available Monday through Friday from 9:00 AM to 5:00 PM. The drive-through is closed on weekends.
Is First Citizens Bank open on public holidays?
The branch is closed on certain holidays including November 11, November 27, December 25, and January 1.
What types of banking products does First Citizens Bank provide at this location?
They offer checking and savings accounts, personal and business lending, home equity, credit cards, online and mobile services, as well as merchant services.
Can I schedule an appointment with First Citizens Bank online?
Yes, you can make a reservation through their online booking system at https://outlook.office365.com/owa/calendar/BrevardMain@firstcitizens.com/bookings/
What specialized financial services are available at this First Citizens Bank branch?
Services include mortgage banking, investment advising, and business lending.
Which nearby places can I visit before or after banking at First Citizens Bank in Brevard?
You can explore nearby attractions such as the Cradle of Forestry Interpretive Association, Jordan Street Arts gallery, and enjoy dining at Jordan Street Cafe or Rocky's Grill & Soda Shop.
Are there any beauty or spa services near First Citizens Bank in Brevard?
Yes, nearby you can find Headlines hair salon and Ginger M Salon and Spa for beauty and spa treatments.
Where can I find real estate services close to First Citizens Bank in Brevard?
Several real estate agents and services nearby include H. Scott and Associates, Clay Team - Robert and Carol Clay, Looking Glass Realty, and Mike Carrick.
Are there any local shops or galleries near the bank that might interest visitors?
Yes, nearby you can visit art galleries like Bluewood Gallery, Starfangled Press, and Dragonfly Gallery, as well as shops like Lil Bo-tique and Paper and Wood for gifts and souvenirs.