First Citizens Bank

2.9
9 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
417 West State Street, Black Mountain, NC
28711, United States

Hours

Reviews

2.9
9 reviews
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  • LC
    L C
    Feb 12, 2021
    1.0
    Be careful when signing up for an account as the advisors here make a lot of mistakes. I signed up for a second checking account and was not told I would be charged a monthly fee of $12.00 for it. After a year of only using it to transfer funds from my other account, I was shocked to see a monthly service fee. When I called customer service they switched me to a free checking account and only refunded me 12 out of over 100 dollars worth of fees. I NEVER spend money on my bank accounts, so I definitely would not have gotten this account if I was told I would be charged for it. They also got my e-mail address wrong (they added a random H to my e-mail address; which doesn't have an H in it so it was clearly a typo. I had trouble verifying my account by e-mail for a while because of this until I was able to change it.)

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours of First Citizens Bank in Black Mountain?

First Citizens Bank in Black Mountain is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through service hours?

Yes, the drive-through at First Citizens Bank operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.