Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
13 reviews
5 stars
6
4 stars0
3 stars
1
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1 star
6
- MCMandy CarterAug 6, 20255.0Team here is very friendly. They really care about their clients as individuals.
- SCS CavSep 29, 20245.0Knowledgeable management and staff. Fantastic service!
- EWE WAug 24, 20231.0Terrible branch level service. Multiple in-person trips to address a specific and relatively simple account level question and no availability of anyone other than the poor teller obviously trained to just run interference for the folks behind closed doors in offices. The pattern was clear as all non-counter transaction customers got the same runaround treatment. No reason to have anything more than an ATM at the location for all the service provided.
- HCHillsdale ChurchMar 25, 20205.0Will from BBT in Advance was SO helpful. After two phone calls with other employees, Will was able to help us figure out what we needed.
- AAApril AgostinelloOct 23, 20173.0So far, not the greatest impression. I had to open an account to be able to deposit a check that I was unable to due to restrictions with my normal online banking account so I came in to figure out how I could access the money while waiting on the card to come in the mail and it was like pulling teeth getting an answer from the teller and for some odd reason, all the other tellers stopped taking customers as her and I were talking and I had no clue that there was a line building up behind me that the other employees completely ignored and when I turned around after hearing the angry sounds of someone huffing and puffing to realize the line of angry customers behind me. I don’t understand why she kept the conversation going with small talk with me when she clearly saw the people in line behind me. I felt terrible for holding everybody up and think it was very rude of the other tellers to just ignore them. They could’ve let me go to a desk or ask me to step aside for a second while she helped the others if I still had further questions. I just felt like I left with more questions than I came in with and was mortified by the people behind me who were furious and making comments under their breath as raced for the door. Can’t make any promises that I will be with them very long.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Bermuda Run?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
Does Truist offer drive-through banking services and what are the hours?
Yes, Truist offers drive-through services from Monday to Thursday, 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. There are no drive-through services on weekends.
How can I open an account with Truist?
You can open an account online, by visiting a branch during business hours to get a temporary debit card immediately, or by phone at 844-4TRUIST (844-487-8487) Monday through Friday from 8 AM to 8 PM and Saturday from 8 AM to 5 PM.
How do I activate my Truist debit card?
Activate your Truist debit card online to use it for digital purchases and in-person payments linked to your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts designed for saving toward goals or emergencies.
What products and services are available at the Truist branch in Bermuda Run?
Products include Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management. Services include deposit transactions, loans, credit cards, night depository, insurance, investment, treasury, trust, and foreign currency exchange services.
Is it possible to schedule an appointment at Truist?
Yes, you can schedule an appointment at Truist through their online reservation system.
What nearby medical services are available close to Truist in Bermuda Run?
Nearby medical facilities include Atrium Health Wake Forest Baptist Family Medicine - Bermuda Run, Hillsdale Family Practice, Wake Forest Baptist Health hospital, and several individual doctors like Franklin Lee Tolbert, MD and Rachel Marie Schultz, MD, offering convenient healthcare options for customers in the area.
Are there dining options near Truist in Bermuda Run?
Yes, local dining options near Truist include Los Toritos Mexican Restaurant, Dairy Queen for ice cream, Bojangles' fast food restaurant, and Venezia Italian Family Restaurant offering pizza and Italian cuisine, great for stopping by before or after banking.
Where can customers find ATM access near the Truist branch?
Customers can find ATM access at the Truist branch itself and also nearby at the BB&T ATM, making cash withdrawals convenient in the Bermuda Run area.