Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
14 reviews
5 stars
7
4 stars
1
3 stars0
2 stars
1
1 star
5
- CHChristian HicksFeb 13, 20235.0Ginnette is wonderful, competent , and very personable. She makes banking pleasant and easy.
- KSKaitlin SmithMar 18, 20221.0I've had the most stressful experience with this company and I worked with the manager, Matt. I let him know the details of my situation and applied for a loan. Unfortunately, their company doesn't have a loan program that I was looking for and Matt even admitted he made a mistake. Now, I am having to deal with disputing the hard credit pull with all 3 credit bureaus just having to learn that I can't dispute the credit pull unless it had to do with fraud. Thank you for not only NOT listening to a borrowers needs through a very stressful experience as it is to find a loan, but now having to deal with my credit score being effected. I highly DO NOT recommend this institution in assisting with anyone trying to find a loan.
- RWRobert WilsonAug 5, 20192.0I've had an account with BB&T for many years. Never a problem with my account due to overdrafts, low balance, etc. I work full time and make a good living which is direct deposited into my account every two weeks. I dont live paycheck to paycheck. That said my wife works for a small business with only a few employees. They are still paid the old fashion way via paper check. Today I attempted to deposit her check into the account as I have done many times in the past and was advised by the teller that I could not deposit the check unless my wife was with me. I explained to the teller I have been depositing her checks for some time but she still wouldn't deposit it for me. Glad I drove 15 miles out of my way to the bank on the way to work for nothing. Teller told me it was a new policy. I've never received notice of this policy and BB&T sends me emails about once a week. I could see refusing to deposit a check for someone with a questionable past in regards to their bank account but an established customer whose never had an issue? I used to think BB&T was great. Now, not so much!
- NNNicoleAug 5, 20155.0Everyone is incredibly helpful there minus one girl there Amber, short brown hair. She clearly doesn't value bank relationships and wouldn't help me with something that I've been helped with 5 times before. She also had a attitude and was very rude.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours in Banner Elk, NC?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at this Truist branch?
Drive-through hours are Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. The drive-through is closed on weekends.
What products and services does Truist in Banner Elk offer?
They offer Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking Accounts, Personal Savings, Small Business Banking, and Wealth Management services.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). CDs must be opened at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to start making digital and in-person payments using your checking account.
What types of accounts does Truist offer for everyday banking and saving?
Truist offers checking accounts for daily transactions like debit card use and check writing, and savings accounts for saving money towards goals or emergencies.
Are there other banking options nearby Truist in Banner Elk?
Yes, nearby ATMs include Bank of America ATM and BB&T ATM, which can provide additional access to cash and banking services.
What nearby places can I visit before or after my appointment at Truist?
You might enjoy visiting Highlander’s Grill & Tavern or Nick’s Restaurant & Pub for a meal, or relax at Yoga828 Studio for wellness activities.
Is there convenient shopping close to Truist in Banner Elk?
Yes, Shoppes of Tynecastle shopping center and Foscoe Fishing Co & Outfitters are close by for furniture and sporting goods shopping.
How can visitors use surrounding amenities while banking at Truist?
Visitors can combine their banking visit with dining at Artisanal or Valle de Bravo Mexican Grill, or enjoy outdoor activities at nearby Grandfather Mountain State Park.