First Citizens Bank

3.4
7 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
101 Atlantic Beach Causeway, Atlantic Beach, NC
28512, United States

Hours

Reviews

3.4
7 reviews
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  • KK
    Kyson Kowalski
    May 27, 2025
    1.0
    I collect coins for a hobby, so I often ask different banks for coins rolls. When I asked the lady at the front, if I could exchange cash for coins, she was discustsed with my request and did not treat me with any respect. I understand they can't always exchange a lot of coins with people because they keep them for businesses, but you could at least tell someone "no" in a respectful way. 😢
  • EH
    Esther Hanes
    Oct 16, 2024
    3.0
    I told them I wanted paperless when I signed up, and then they sent me paper docs and charged me $12 a month for them. I didn't realize it until 6 months in, that they were taking my money right out of my account. I talked to Mitch who has reversed the charges.
  • AD
    Anna D
    Sep 21, 2023
    5.0
    Had a great experience with Mitch when I opened my new accounts! He was quick, professional, and provided great customer service! He explained everything about my new accounts and made sure everything was good to go before I left. I look forward to a long banking relationship with First Citizens! Thank you Mitch!
  • CR
    Cristian Rodriguez
    Mar 7, 2020
    4.0
    I would recommend First Citizens Bank to anyone. They give a great customer service... The wait time is never very long at all and they treat all their customers the same.

Frequently Asked Questions About First Citizens Bank

What are the operating hours for First Citizens Bank in Atlantic Beach?

The bank operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Is there drive-through service available at First Citizens Bank in Atlantic Beach?

Yes, drive-through service is available Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.