At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Every time we go to the drive-thru, it takes anywhere from 15-25 minutes for them to finish our transaction. Several times we have been the only ones in the drive thru. If you go inside, it's just a bad. The customer service is horrible.
AD
Arthur Drok
Sep 12, 2025
5.0
Nick ( branch manager) is absolute life saver! They really care about helping their customers anyway possible.
DS
Dalton Sexton
Jun 14, 2025
5.0
Great customer service everyone I interacted with was extremely helpful and pleasant to speak with.
SS
Sarah Jean Smith
Jun 6, 2025
1.0
DO NOT use Truist to secure a loan. Any other option is better. I would give zero stars if it were possible. We spent a year trying to get a construction loan, and 12 months into the process they finally looked at our tax returns and let us know it was not possible. We went through every mishap, from our loan officer just not responding for months, to her losing our documents, to her making huge mistakes and sending us on wild goose chases for unnecessary documents. Incredible incompetence and blatant disregard for other people's time and energy. Run away.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 1343 Parkwood Ave, Asheville?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a new checking or savings account online at Truist?
Yes, you can open a new checking or savings account online at Truist. However, certificates of deposit (CDs) can only be opened at a branch.
How do I activate my debit card from Truist?
You can activate your Truist debit card online to start making purchases both digitally and in person.
What are Truist's general branch hours at this Asheville location?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Which financial services does Truist offer at this Asheville branch?
This Truist branch offers checking accounts, commercial accounts, credit cards, loans including mortgages and personal loans, online and mobile banking, small business banking, and wealth management services.
Is it possible to schedule an appointment at Truist Asheville branch?
Yes, you can schedule an appointment at Truist through their reservation website to meet with a banking specialist.
Are there nearby eateries where I can grab a meal before or after visiting Truist?
Yes, nearby options include Jersey Mike's Subs for sandwiches, Dragon China for Chinese cuisine, Neo Burrito for Mexican food, and El Paraiso Mexican Grill which also has a bar.
What nearby places can help me manage money transfers after visiting Truist?
Vigo nearby offers money transfer services that might be helpful for your financial needs after visiting Truist.
Are there wellness or beauty services close to Truist that I can visit?
Yes, nearby you can find American Nails and Pinkie Swear Nails for nail and beauty salon services, as well as Eurohealth Integrated Clinic and Spa for holistic health services.
How can I find Truist on social media or download their mobile apps?
You can follow Truist on Facebook, Instagram (@truist), and Twitter (@TruistNews). Their mobile banking apps are available on Google Play and the Apple App Store.