Truist

2.4
33 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1343 Parkwood Ave, Asheville, NC
28806, United States

Hours

Reviews

2.4
33 reviews
5 stars
9
4 stars
2
3 stars
0
2 stars
3
1 star
19
  • CS
    Carole Sharpe
    Oct 6, 2025
    2.0
    Every time we go to the drive-thru, it takes anywhere from 15-25 minutes for them to finish our transaction. Several times we have been the only ones in the drive thru. If you go inside, it's just a bad. The customer service is horrible.
  • AD
    Arthur Drok
    Sep 12, 2025
    5.0
    Nick ( branch manager) is absolute life saver! They really care about helping their customers anyway possible.
  • DS
    Dalton Sexton
    Jun 14, 2025
    5.0
    Great customer service everyone I interacted with was extremely helpful and pleasant to speak with.
  • SS
    Sarah Jean Smith
    Jun 6, 2025
    1.0
    DO NOT use Truist to secure a loan. Any other option is better. I would give zero stars if it were possible. We spent a year trying to get a construction loan, and 12 months into the process they finally looked at our tax returns and let us know it was not possible. We went through every mishap, from our loan officer just not responding for months, to her losing our documents, to her making huge mistakes and sending us on wild goose chases for unnecessary documents. Incredible incompetence and blatant disregard for other people's time and energy. Run away.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.