Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
23 reviews
5 stars
9
4 stars0
3 stars
1
2 stars
4
1 star
9
- KOKaren O’ConnorSep 8, 20231.0WHAT A JOKE! Tellers on their cell phones. Charging an $8 fee to cash a check. Transferred a trust account out of there based on the ridiculous experience. Left that branch and went to FIRST CITIZENS BANK where I had a great experience! Buh bye truist.
- ZMZachary MorrisMar 6, 20231.0Always frustrating to deal with. Glad I don't bank with them and wish my employer didn't.
- MRMark RogersNov 4, 20221.0The branch is closed. They have not bothered to tell google maps. They have very little branches and most are poorly staffed. I wonder if they are going out of business everywhere.
- MHMacy HMay 19, 20221.0No longer a Truist location. Would give 0 starts if possible
- MNMountain Joy Cottages Maggie Valley, NcDec 18, 20185.0I love the customer service I get here. They are super friendly, remember me by name and help with anything I’ve ever had a problem with. I have bank accounts at 4 different banks and I truly feel like family here.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 1327 Tunnel Rd, Asheville?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch at 1327 Tunnel Rd open for in-person banking?
The branch operates Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
Can I open a new checking or savings account with Truist online, by phone, or in a branch?
Yes, you can open accounts online, by phone, or in person at a branch. Note that Certificates of Deposit (CDs) must be opened at a branch.
How do I activate my Truist debit card?
Activate your debit card online to enable digital and in-person payments using funds from your checking account.
What types of accounts and financial products does Truist offer?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
What services does Truist provide at the Asheville branch?
Services include deposit transactions, loans, credit cards, night depository, mortgage loans, insurance, investment, treasury, trust, leasing, cash management, international and retail wire transfers, and foreign currency exchange.
Which nearby places can I visit before or after banking at Truist on Tunnel Rd?
Nearby places include local eateries like Bojangles' and Arby's for meals, United Grocery Outlet for shopping, and American Legion for community activities.
Are there nearby accommodations if I need a place to stay near Truist?
Yes, the Super 8 Motel is nearby for convenient lodging close to the Truist branch.
Is there access to nearby gas stations if I drive to Truist?
Several gas stations nearby include Mobil, BP, and Roadrunner Markets for refueling when you visit the bank.
Does Truist offer services in languages other than English?
Yes, Truist staff can assist customers in both English and Spanish.