Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
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- KWKodiak WinesettAug 29, 20241.0The worst bank I've ever delt with. They take forever to deposit your money into your account for everything. Even if you handed the twller cold hard cash at 9 a.m. You still wouldn't see the money hit your account until the next day. This bank is a scam. They destroyed my credit with a clerical error on their behalf and they did nothing to fix it. Now they are going to start charging you to receive your payments in "real time". Do Not Bank Here!!
- ATAshley TraversFeb 24, 20221.0I will definitely be closing my account after another bad experience this morning! I have been a loyal customer for 15 years, does this bank care? Absolutely not! Picture this, waiting ten minutes for the drive through to open just for them to throw up a sign in my face (after clearly seeing me sitting there all that time) saying they are opening 30 minutes late. Four people inside just standing around talking!!! What terrible customer service!! Cannot wait to be rid of this bank, this morning was the LAST straw among other several awful experiences in the last year!! Goodbye and good riddance! By the way I was in line because YOUR ATM machine wasn’t working!!
Frequently Asked Questions About First Citizens Bank
What are the operating hours for First Citizens Bank at 1617 Hendersonville Rd in Asheville?
The branch is open on Tuesdays and Thursdays from 8:30 AM to 1:00 PM and closed on all other weekdays and weekends.
Is the drive-through service available at this First Citizens Bank location?
No, the drive-through service is closed every day of the week at this location.
Can the general public access the First Citizens Bank at the Deerfield Episcopal Retirement Community?
Access is limited to Deerfield residents only at this location.
What types of banking products and services does this First Citizens Bank branch offer?
The branch offers checking and savings accounts, personal and business lending, home equity, credit cards, online and mobile services, business credit cards, and merchant services.
Is First Citizens Bank at 1617 Hendersonville Rd wheelchair accessible?
Yes, this branch has a wheelchair accessible entrance.
When is First Citizens Bank closed due to holidays?
The branch is closed on November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
Are there any nearby places where I can relax or get a massage after visiting the bank?
Yes, Laurel Relief, a massage therapy and spa facility, is located nearby for relaxation and wellness services.
Where can I attend religious services near the First Citizens Bank branch at Deerfield Episcopal Retirement Community?
St. Giles Chapel at Deerfield, a local church, is nearby where you can attend religious services.
If I need pharmacy services after banking, which nearby pharmacy can I visit?
Walmart Pharmacy is located nearby and can fulfill your pharmacy needs after your visit to the bank.
What dining options are available near the First Citizens Bank branch?
Nearby dining options include Hunt Brothers Pizza, Asheville Sushi & Hibachi, Mr. Sushi, Bojangles' Famous Chicken 'n Biscuits, Boston Market, and Mikasa-Avl diner and caterer.