First Citizens Bank

3.8
10 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
768 Hendersonville Road, Asheville, NC
28803, United States

Hours

Reviews

3.8
10 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • JC
    Josh Coffield
    Apr 9, 2024
    5.0
    Dylan has always been super helpful financially. You can count on him and first citizens to always have your back.
  • KW
    Kodiak Winesett
    Nov 7, 2023
    1.0
    Worst bank I've ever been with. They will take days to put your money into your account no matter what the case may be. You can go hand them cold hard cash and it still won't hit your account for a day or two. If you try and do a remote deposit, it'll take up to a week to access your money! Worst of all they have hidden fees and if you owe them money, they won't contact you, they will just go straight to the credit agencies and ruin your credit. They single handedly ruined my chance of buying a home for another year and a half. They are criminals. They have zero regard for their customers. Don't give them your business!
  • YM
    Yerandy Morffi
    Oct 3, 2023
    1.0
    Terrible customer service
  • GB
    Gregory Brooks
    Oct 11, 2022
    1.0
    I don't know what they're doing inside today but this is the longest I've ever had to wait in the Drive-Thru at a bank they need to get their act together at this Branch oh my God
  • JP
    Jon Pitts
    Jul 16, 2017
    5.0
    Good bank. I have been banking here 15yrs plus. No complaints

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank at 768 Hendersonville Road?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through banking services?

Yes, drive-through banking is available Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.