First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Dylan has always been super helpful financially. You can count on him and first citizens to always have your back.
KW
Kodiak Winesett
Nov 7, 2023
1.0
Worst bank I've ever been with. They will take days to put your money into your account no matter what the case may be. You can go hand them cold hard cash and it still won't hit your account for a day or two.
If you try and do a remote deposit, it'll take up to a week to access your money!
Worst of all they have hidden fees and if you owe them money, they won't contact you, they will just go straight to the credit agencies and ruin your credit.
They single handedly ruined my chance of buying a home for another year and a half. They are criminals. They have zero regard for their customers. Don't give them your business!
YM
Yerandy Morffi
Oct 3, 2023
1.0
Terrible customer service
GB
Gregory Brooks
Oct 11, 2022
1.0
I don't know what they're doing inside today but this is the longest I've ever had to wait in the Drive-Thru at a bank they need to get their act together at this Branch oh my God
JP
Jon Pitts
Jul 16, 2017
5.0
Good bank. I have been banking here 15yrs plus. No complaints
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 768 Hendersonville Road?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services?
Yes, drive-through banking is available Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank open on major holidays?
No, the bank is closed on holidays including November 11, November 27, December 25, and January 1.
What types of banking products does First Citizens Bank provide?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
Where is the First Citizens Bank branch located in Asheville?
The branch is located at 768 Hendersonville Road, Asheville, NC 28803, United States.
How can I schedule an appointment with First Citizens Bank at the Biltmore Forest location?
You can book an appointment online via their reservation page at https://outlook.office365.com/owa/calendar/BiltmoreForest@firstcitizens.com/bookings/.
What nearby automotive services are located close to First Citizens Bank?
Nearby automotive services include MRCycles, MR Motorcycle dealerships, Dynamic Detailing, Chammies Car Wash, Jiffy Lube, and Rice's Towing and Recovery.
Are there any nearby recreational or wellness facilities near First Citizens Bank?
Yes, nearby you can find Joyride Slingshot Rentals for recreation and Anjali Hot Yoga studio for wellness.
Where can I find postal and DMV services near First Citizens Bank?
The United States Postal Service and the Asheville DMV License Plate Agency are nearby for your mailing and vehicle registration needs.
Are there any dining options near the First Citizens Bank branch?
Yes, nearby dining options include Shiloh & Gaines bar and cafe as well as Bun It LLC fast food restaurant.