First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Took forever to get them to let us in the door even with an appt.
KR
Kelsey Robertson
Apr 26, 2021
5.0
After the New Leicester Branch refused to help me with a "Proof Of Funds Letter" Mariah actually listened to my needs and wrote a personal letter for me. The folks at this branch are very kind and helpful. I often drive 20-30 minutes out of my way for the customer service at this branch.
RB
Roberta Binder (Bobbe)
May 16, 2019
5.0
This branch has always treated any banking issues have always greeted me and quickly taken care of my issues.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 1201 Tunnel Road?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does First Citizens Bank have a drive-through service and what are its hours?
Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Is First Citizens Bank open on major holidays?
The bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What banking products and services does First Citizens Bank offer at this location?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
How can I schedule an appointment at First Citizens Bank in Asheville - Oteen?
You can book an appointment online via their reservation URL: https://outlook.office365.com/owa/calendar/AshevilleOteen@firstcitizens.com/bookings/
What is the contact phone number for First Citizens Bank at 1201 Tunnel Road?
You can reach the bank by phone at +1 828-257-5850.
Are there any nearby automotive service centers if I need car repairs while visiting the bank?
Yes, AutoZone and Mr. Transmission Milex Asheville, both offering automotive repair services, are close by.
What dining options are available near First Citizens Bank for a meal before or after my banking visit?
Nearby restaurants include Mama's and Beer for Mexican cuisine, East Village Grille for American food, and Pizza Hut for pizza.
Which nearby medical facilities can I visit if I need health services near the bank?
The Charles George Department of Veterans Affairs Medical Center, Asheville VA Medical Center, and VA Medical Center ER are in the vicinity.
Where can I find nearby shopping and convenience options around First Citizens Bank?
Ingles Markets supermarket and Rite Aid drugstore are nearby for grocery and convenience needs.