First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
We love First Citizens esp north location. Their staff and management are very friendly and patient. They respond quickly to any needs.
DW
Dr. Glenda Weinert
Dec 27, 2025
5.0
The staff and team @ First Citizens Bank Merrimon Ave are amazing. I highly recommend this bank and especially this location.
SH
Sarah Henson
Dec 26, 2025
5.0
Big thanks to Dustin Embler for my loan and financial advice in March. The whole Merrimon ave crew is the bomb thank you all! -Chris Henson Mountain View Charters
DK
Donna Kanupp
Dec 26, 2025
5.0
I will gladly drive out of my way to go this branch. Dustin Embler is absolutely amazing and extremely knowledgeable and helpful. We have several accounts there and will never go anywhere else for our business as well as personal. Thank you Merrimon Ave branch family!
MB
Matt Bates
Dec 26, 2025
5.0
Had the privilege of speaking with Dustin Embler at the Merrimon ave branch in Asheville. Called to inquire on banking and loan information and am now moving all my banking to First Citizens. Dustin along with all other employees I have spoke to have been very welcoming and knowledgeable. Great experience and highly recommend.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 625 Merrimon Avenue?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does First Citizens Bank at this location have drive-through banking services?
Yes, drive-through services are available Monday to Friday from 9:00 AM to 5:00 PM. The drive-through is closed on weekends.
Is First Citizens Bank closed on any upcoming holidays?
Yes, the bank will be closed on November 11, November 27, December 25, 2025, and January 1, 2026, for holidays.
What types of banking products does First Citizens Bank offer at this location?
They offer Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
How can I book an appointment at First Citizens Bank on Merrimon Avenue?
You can book an appointment through their online reservation system available at https://outlook.office365.com/owa/calendar/AshevilleMerrimon@firstcitizens.com/bookings/.
What is the contact phone number for First Citizens Bank at this location?
The main phone number is +1 828-257-5840 and the fax number is +1 984-867-3096.
Are there any courier or shipping services near First Citizens Bank at 625 Merrimon Avenue?
Yes, the UPS Access Point location nearby offers courier and delivery services, which can be convenient if you need to send or receive packages before or after your bank visit.
What dining options are available close to First Citizens Bank on Merrimon Avenue?
Nearby dining options include Atlanta Bread Company for sandwiches, Green Sage Cafe for coffee and smoothies, and Romeo's Vegan Burgers for fast food.
Are there fitness centers close to First Citizens Bank at 625 Merrimon Avenue?
Yes, Echelon Pilates with Erin Brown and Curves gyms are located nearby if you want to include a workout before or after your banking appointment.
Can customers access ATM services near First Citizens Bank?
Yes, there are ATMs such as LibertyX Bitcoin ATM and The Exchange Network located nearby that offer financial services including currency exchange.