Truist

2.2
43 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
261 N FAYETTEVILLE ST, ASHEBORO, NC
27203, United States

Hours

Reviews

2.2
43 reviews
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1 star
26
  • TL
    tony linker
    Nov 3, 2025
    1.0
    Expect exceptionally long waits. I thought it was maybe the time of day or something. 6 months later, it's still terrible.
  • PS
    Paloma Santiago
    Jul 1, 2025
    1.0
    Este Banco es una porqueria cerraron mi cuenta porqué estaba menos 12 Dólares y además le pusieron 30 dólares por la cancelación y el colmo la mandaron a colección . Lo único que quieren es el dinero de uno si no reciben dinero te cierran la cuenta . Es extremadamente Ridiculo y absurdo . Por favor NO Habrás una cuenta en este mugrero de banco NO te lo recomiendo . En este banco solo te dará problemas NO lo Hagas
  • JM
    Jesse Mills
    Jun 25, 2025
    1.0
    Refused to cash a check from another company's bank. I have an account in good standing for years. I will be canceling my account.
  • LD
    Lee Delk
    Aug 9, 2024
    1.0
    Since they became truist, it has just gone down the toilet. You can never get anyone on the phone. The lines during "peak hours" are just outrageous. They are so understaffed it's not even funny. Even the business side is slack. I started my business with this bank and at first, it was fine and dandy until I needed a business loan. I did the correct steps and waited for literally weeks for a response. I waited for 2 months. I called my banker and was told the loan officer was backed up a little. After reaching out multiple times and at the 3rd month mark I just went to a different bank and had an answer on my business loan in less than an hour. I don't recommend this bank to anyone. It's sad. They used to be the bank to go to. Now, I would take a higher APR on my loans just to transfer my loans to a different bank

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.