Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
4.3
12 reviews
5 stars
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1 star
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- DADebby AnnSep 2, 20255.0First Citizens Bank is an excellent bank to have your accounts with. The branch in Apex, NC has friendly, professional employees who go above and beyond to assist their customers.
- GXGary XianJun 13, 20255.0Kelli was supper helpful and even helped us to print a document for notary! She was very patient, went above and beyond in customer service. Thank you, Kelli!
- BRBob ReynoldsMay 29, 20255.0I give Barbara Morgan, a teller and notary, 5 stars, easily! She is so sweet, professional and caring. You really don’t come across many people like her in customer service. Next time you go in, get in her line! You won’t be disappointed.
- JSJoel SullivanJun 28, 20231.0I went in to cash a check that was written by a customer with first citizen. They told me they didn't have the money to give me from the check because apparently it was too much for them to give. The lady that said this did so with a smirk and a rude chuckle as if I was stupid for even trying. I then went to the first citizen in cary off of high house road and they cashed my check no questions asked. Same exact check, same bank, all within 20min. This first citizen location had horrible customer service. If I got the ladies name I would call her out in this review but I didn't. SO lucky her.
- AKA KJan 16, 20205.0I have been a customer of the First Citizens Bank in Apex for 15 years. I absolutely love this bank mailnly because of the people who work there! Dottie works the drive thru and is the sweetest person. She's a staple at the bank! Manisha always helps me with my international transfers for my business and is so awesome. Burt helped open an account for my son and is very nice and professional! I randomly saw this 1 star review and never thought to review my bank until now. This branch has a wonderful staff which is the reason I will never change banks! They always know your name and feels like family there. I bank often and can assure you it's never empty! They are kind, professional, courteous, and efficient!
Frequently Asked Questions About First Citizens Bank
What are the operating hours of First Citizens Bank at 1070 Vision Drive in Apex, NC?
First Citizens Bank in Apex is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is the drive-through at First Citizens Bank in Apex available every day?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Which holidays is First Citizens Bank in Apex closed?
The bank is closed on November 11, November 27, December 25, and January 1.
What types of products does First Citizens Bank in Apex offer?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
Can I book an appointment online with First Citizens Bank in Apex?
Yes, you can make an appointment via their online booking system at https://outlook.office365.com/owa/calendar/Apex@firstcitizens.com/bookings/.
What financial services does First Citizens Bank in Apex provide beyond typical banking?
They offer services including investment advising and commercial lending.
What are some nearby options for dining when visiting First Citizens Bank in Apex?
Nearby dining options include KFC and A&W Restaurant, which are convenient for a quick meal before or after your visit.
Where can I find fuel and convenience stores near First Citizens Bank in Apex?
Nearby you can find Kangaroo Express and Circle K, both offering fuel and convenience store services conveniently close to the bank.
Are there any recreational facilities near First Citizens Bank in Apex?
Yes, Team Attraction Gymnastics and Life Time gym are close by for those interested in fitness and sports activities.
How can nearby ATMs help me when banking at First Citizens Bank in Apex?
You can access ATMs such as CashPoints® ATM and PNC Bank ATM nearby for convenient cash withdrawals and deposits if needed before or after your visit.