Bank OZK

3.6
8 reviews
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Business Details

352 Nc-801 South, Advance, NC
27006, United States
(336) 998-1003
https://www.ozk.com/personal/
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About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
352 Nc-801 South, Advance, NC
27006, United States

Hours

Reviews

3.6
8 reviews
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  • SR
    Shannon Robbins
    Oct 11, 2024
    1.0
    I have called for 3 weeks now and hadn’t got a call back from the manager. This is unacceptable.
  • JC
    Jerry Cohen
    Aug 1, 2023
    2.0
    Convenient location is all this bank has going for it. Funds hold on new account is extraordinarily lengthy - unheard of in these times. Hours are a bare minimum. Each interaction has required a wait, and then another person to complete. This is banking service from the 1960's
  • TH
    Trent Howerton
    May 23, 2023
    5.0
    The bank has really competitive rates, but this location's staff is GREAT! They make you feel like family, everyone is always in a good mood, and seems to genuinely love what they are doing. I really enjoy going to see the ladies at this location, and have never once not had a question answered or a need left unaddressed. If you are looking for a local bank to do business with, Bank OZK in Advance gets my highest recommendation!
  • BR
    Britney Robertson
    Apr 27, 2023
    1.0
    Horrible experience with this bank, unfortunately. I asked for records from a closed account for tax purposes. The branch manager and staff, collectively gave me the "run around" for at least 3 weeks. When they finally processed my request, they charged me $60 for 12 sheets of paper, stating that they charge $20 per hour to research and pull the statements. It was clear that pulling the records i requested took only minutes. I only asked for year 2022 bank statements. Instead of emailing the documents to me as they promised for weeks, they asked me to come get the documents. You'd think I was not an account holder, but this was my treatment as someone who had 2 open accounts with Bank ozk. I closed both of my additional accounts with this bank simply because of how I was treated for weeks by the staff at this location.
  • KK
    Karim
    Aug 23, 2022
    5.0
    This has been the best experience with a bank. The ladies here are great and treat you like family. If you’re looking for friendly staff that’ll know you by name come see the staff at OZK. You guys got a loyal customer here.
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Frequently Asked Questions About Bank OZK

What are the regular banking hours at Bank OZK in Advance, NC?

Bank OZK in Advance, NC is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 5:00 PM for in-branch services, and has drive-through hours until 6:00 PM on Fridays.

Is Bank OZK open on weekends?

No, Bank OZK is closed on Saturdays and Sundays.