TD Canada Trust Branch and ATM

Reviews

• VW

  Victoria Wilson

  Jul 17, 2025
  5.0
  Kathy who is a Customer Experience Associate and she went above and beyond for me when my account had a fraud alert and I was from out of town. She made all my worries go away and helped me with getting my new card and everything set up again! Thank you so much Kathy your service today will not be forgotten! 10/10 recommend having Kathy deal with your banking issues.
• SD

  Sabrina Doyle

  Jan 9, 2022
  3.0
  Customer service wasn't great and they didn't ask if I wanted to set up my online banking ..so I couldn't figure out why my account wasn't taking deposits lol they didn't release my account after ID verification which I did before the new year.i just found out that it was only released yesterday
• JH

  James H

  Feb 6, 2021
  1.0
  I came in to the branch to check the status of my safety deposit box, I was told it was paid up. 2 months later when I was in to use the safety box, I was told that owed 1 year's worth of money on that account. I asked why I didn't have a bill (when I opened it, it was setup this way) and was told they don't bill for safety deposit accounts. Came back to pay the account and I was told the bills were stop due to covid. Funny how I was told there is no bills to the bill are paused on the same day... I came in other time to withdrawl all my money from savings, asked to make sure the account had an zero balance since I had no plans on using it anymore. I was told there was $5 fee, I asked to pay it. They didn't, I was told they don't do that and normally don't. Avoid TD Oromocto and Fredericton Westmorland.
• DS

  Debi Skidmore

  Aug 14, 2020
  1.0
  Unbelievably unhelpful. My father had his account here, when he passed away I called the branch twice about different things not knowing that they couldn't handle those issues. Instead of offering me information about who to call they just said they don't handle that and left it. We are currently working to have Executorship transferred as the person named can not come here due to covid and they refuse to accept the paper work provided, which was handled and accepted by the funeral home, but also can't tell me what they need in order to work with the new executor. Ineptidude and garbage client care at its finest.
• DP

  David Peddle

  Jan 10, 2019
  5.0
  The staff was great!

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