First Interstate Bank

3.5
10 reviews
Exterior image of First Interstate Bank in Missoula, Montana.

About

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First Interstate Bank in Missoula, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Missoula Downtown branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Interstate Bank
101 E Front St, Missoula, MT
59802, United States

Hours

Reviews

3.5
10 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 star
3
  • BB
    Bob
    Aug 1, 2025
    1.0
    I went to 2 other banks in Missoula before teller went out of her way — morning of August 1, 2025 — to help me when my ATM card could not work in any machine. She offered me ice cream and a ton of patience while we waited for the machines to air.
  • DD
    Dawna
    Jun 23, 2025
    1.0
    If I could give a zero for my review I would. I am trying to help my grandparents and had spoken with a Patricia over the phone with my grandmother on the line with me, to see if I could email her a couple of documents for her to print off and notarize for them. I had ask for her to call me when they were sitting in front of her and Patricia never did, told my grandmother that she didn't need them and shredded the documents. This has happened before with bankers not calling when I had requested for them to call. Patricia had NO right to to make the decision for my grandparents to shred what they needed and told them to go back home. Now that this has happened, my grandparents have gone MIA. They are not in a good situation and now I can't get a hold of them and do not know there whereabouts. If anything happens with them, I will among others, hold Patricia & Seth accountable for their part in this. I am very disappointed in how they have handled things. I am trying to protect my grandparents from a woman who is abusing the position she is in. My grandparents are not well and need help. I will never do any sort of business with this bank!
  • BR
    ben robinett
    Feb 4, 2025
    1.0
    If you show up at 5:29 the drive through will already be closed and the young lady working it will try her best to pretend you're invisible.
  • DR
    Dan “ruffythelongpipe”
    Jun 12, 2022
    2.0
    I give this company a 2 star because of a recent money I had to deal with. They quoted me an amount that was half of the global exchange rate. I argue pulled up global exchange rates, unfortunately I thought I had no other choice. This company robbed me of half the money I was getting converted. Wait till your in country this bank has no problem robbing you of your hard earned cash.
  • ZB
    Zachary Bowers
    Jan 3, 2022
    5.0
    The steel company I worked for hung the iron for the building! Looks good! Was hard working fun! Missoula was great as well!

Frequently Asked Questions About First Interstate Bank

What are the regular branch hours for First Interstate Bank in Missoula?

The Missoula Downtown branch of First Interstate Bank is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.

When is the drive-through service available at the Missoula First Interstate Bank?

The drive-through is open Monday to Friday, from 8:00 AM to 5:30 PM, and is closed on weekends.