First Interstate Bank

2.4
20 reviews
Exterior image of First Interstate Bank in Missoula, Montana.

About

BankOnline BankingCredit CardsLoan AgencySavings and Loan AssociationATMMoney Transfer ServiceCar Finance and Loan CompanyBill Payment ServiceBoat Loans
First Interstate Bank in Missoula, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Missoula South branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Interstate Bank
3502 Brooks St, Missoula, MT
59801, United States

Hours

Reviews

2.4
20 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
1
1 star
12
  • RD
    randy dejong
    Nov 17, 2025
    1.0
    Had to tell the teller 4 times , why is this person working here , there’s got to be oh , a thousand people who can do a better job
  • NJ
    Nick Jones
    Nov 13, 2025
    1.0
    I would have given 0 Stars if I could. We opened an account here to deposit a fairly substational check. We had been told it would be available next day, we come in next day and we got told it won’t be available for 1 Week. So this made Rent and other bills late. Extremely frustrating and could have been avoided had they been up front in the first place. They then had information entered incorrectly on our account. Took days to access mobile app to check progress of the account and check deposit. We had been told by a manager we would hear back from her same day to see if the check would be cleared right away, or have to wait the 7 days. We did not get any calls from her. We called 2 days later multiple times. No answer. Just a voicemail that we had to leave. They couldn’t give any information about the account status and deposit status over the phone. It was by far the worst bank experience we have had. Do yourself a favor, go to Clearwater Federal Credit Union. Go ANYWHERE but here. You will regret opening an account here. I guess now I know why they have such a low rating. Good luck!
  • BF
    Blane Fifield
    Dec 24, 2024
    1.0
    Why would you not have an ATM!!!! I will be switching my Banks because of this this is BS!
  • EM
    Erik Maurer
    Apr 6, 2024
    5.0
    Been using these guys for over 20 years with multiple business's and personal accounts. Never had a issue with them. Always friendly IMO.
  • TO
    Trey Owens
    Dec 21, 2020
    5.0
    Answered the phone within seconds and were super helpful!

Frequently Asked Questions About First Interstate Bank

What are the regular banking hours for First Interstate Bank in Missoula?

First Interstate Bank in Missoula is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. The branch is closed on weekends.

Does First Interstate Bank offer drive-thru services and what are its hours?

Yes, the bank offers drive-thru services Monday through Friday from 8:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.