First Interstate Bank

3.2
12 reviews
Exterior image of First Interstate Bank in Helena, Montana.

About

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First Interstate Bank in Helena, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Helena Gulch branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

First Interstate Bank
25 E Lyndale Ave, Helena, MT
59601, United States

Hours

Reviews

3.2
12 reviews
5 stars
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1
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1 star
5
  • BS
    BJ Sword
    May 9, 2023
    1.0
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  • SC
    Silvia Ceravolo
    Nov 3, 2022
    3.0
    The local branch is great but I would never do an auto loan with them again. They caused me so much stress by messing up the title so I couldn't sell the car in a timely manner and the next offer was $2000 less, couldn't update an address, added a $3600 insurance charge to the balance because of this but couldn't remove it, etc. Local banking, great, but the loans are centralized. No way.
  • RM
    Rich M
    Sep 4, 2022
    5.0
    Not a member, but treated us as if we were. Would consider this bank based on our visit, however we live out of state where FIB is not available. Keep up the seevice!
  • JN
    Jeff Nash
    Jul 13, 2018
    1.0
    We have had numerous problems with this branch, recently they lost one if the checks that we deposited and took the money back out of our account even though we have a deposit slip showing the total. They regularly screw up our deposit amounts even when explicit instructions are included with the deposit slip. if you are looking for a new bank i suggest you look elsewhere.

Frequently Asked Questions About First Interstate Bank

What are the regular branch hours for First Interstate Bank in Helena?

The Helena branch is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.

What are the drive-through hours for this First Interstate Bank location?

Drive-through service is available Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.