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First Interstate Bank in Helena, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Helena Capitol branch will help you reach your goals.
First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.
Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
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- CFChase FreedomDec 24, 20194.0I must say rhat I have banked here for some time. I have experienced highs and lows. The after hours customer service is impossible. They have info that not me nor the bank has! They have continually been no help. Its a shame that I am compelled to write this. Mike is fantastic as are all the people I have interacted with. The after hours support is abysmal. When a week end or away this is unacceptable.
- CPChase peJun 9, 20181.0First interstate bank does not care about their customers. I waited two weeks for a replacement debit card to be snail mailed to my house instead of instant issue like mountain west. They offered to sell me a gift-card to get me by while I waited. Their call center is clearly the lowest bidder sub contractor who does as little as needed to help you. First interstate really sucks. You're better off using your local credit union.
- JGJim GJun 2, 20164.0I was there for a meeting in the basement. It was a very nice room.
Frequently Asked Questions About First Interstate Bank
What are the regular lobby hours for First Interstate Bank in Helena, MT?
The bank's lobby is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on weekends.
What are the drive-through banking hours at First Interstate Bank in Helena?
The drive-through is open Monday to Friday from 8:00 AM to 5:30 PM and closed on weekends.
Is First Interstate Bank in Helena open on major holidays?
No, the bank is closed on Veterans Day (November 11), Thanksgiving Day (November 27), and Christmas Day (December 25).
Does First Interstate Bank offer products for both personal and business customers?
Yes, they provide a variety of products including personal checking, savings, loans, credit cards, as well as business checking, loans, and payment processing services.
Does First Interstate Bank in Helena offer online and mobile banking services?
Yes, services include online banking, mobile banking, mobile deposit, remote deposit, and online bill pay.
Is a wheelchair accessible entrance available at First Interstate Bank in Helena?
Yes, the bank has a wheelchair accessible entrance for customers with disabilities.
Can I use the drive-thru services at First Interstate Bank in Helena without an appointment?
Yes, the bank offers drive-thru services and does not require appointments.
What nearby dining options are available around First Interstate Bank for a coffee or meal before or after banking?
Nearby dining options include Starbucks for coffee, Slim Chickens for Southern-style chicken, Taco John's and Taco Bell for Mexican food, ZENSHI Handcrafted Sushi for sushi, The Breakfast Club for brunch, and Papa John's Pizza for fast food pizza.
Are there nearby places around First Interstate Bank in Helena where I could shop or run errands?
Yes, Safeway grocery store and pharmacy is nearby, along with Verizon for mobile phones, and Paradise Nails & Spa for beauty treatments.
Is there a nearby ATM or financial service other than First Interstate Bank in Helena?
Yes, nearby financial services include Opportunity Bank of Montana, Coinme at Coinstar for currency exchange, and Western Union for money transfer services.