First Interstate Bank

3.0
13 reviews
Exterior image of First Interstate Bank in Great Falls, Montana.

About

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First Interstate Bank in Great Falls, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Great Falls 10th Avenue South branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

First Interstate Bank
2601 10th Ave S, Great Falls, MT
59405, United States

Hours

Reviews

3.0
13 reviews
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  • DL
    Danny Lopez
    Aug 26, 2025
    1.0
    Rude and unprofessional. I would NEVER open up an account at this dump.
  • JH
    Josh Hughes
    Jul 18, 2025
    1.0
    We're a medical bankruptcy family who owns our home free and clear (and have been FIB customers for decades) and have consistent income but were still denied a loan due to having bad credit from the medical bankruptcy. Was told FIB used to take medical bankruptcy into consideration, but doesn't anymore. Been dealing with this hell since 2002, and it just seems you can never out run the sin of having a medical problem decimate your credit :-(.
  • MP
    Mama Peas
    Oct 15, 2024
    2.0
    Usually, I have enjoyed banking with First Interstate ... but lately, it appears there are continually "outages" to online banking. All day, they've been updating their system. It's Monday. You couldn't have done this over the weekend? We haven't been able to access our account for 2 days! It's becoming more and more "inconvenient" to bank here. Any questions to a purchase now can't be handled by your local branch. You've gotta call their "claims" depth. That shuts off your card, and you have to WAIT for your new card. They'll immediately give you a temp card, and you wait a bit for the new card. That's a LOT of systems and bill pays we're continually having to switch to the new card. There has to be a better system.
  • CT
    CORY THOMES
    Jul 11, 2023
    3.0
    I just found out that a rude bank employee that did not want me to get my refund back to my account & not spouse to do that but did anyway and hope she lose her job because she did the wrong thing . Cory Thomes
  • TA
    Ty A
    Dec 10, 2018
    1.0
    Been 5 years since I paid off my car and this bank still has not given me my car title.

Frequently Asked Questions About First Interstate Bank

What are the regular banking hours for First Interstate Bank in Great Falls?

The bank is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

When are the drive-through hours at this First Interstate Bank location?

Drive-through service is available Monday to Friday from 8:00 AM to 5:30 PM. The drive-through is closed on weekends.