First Interstate Bank

3.1
15 reviews
Exterior image of First Interstate Bank in Bozeman, Montana.

About

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First Interstate Bank in Bozeman, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Bozeman Gallatin Center branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

First Interstate Bank
2023 Burke St, Bozeman, MT
59718, United States

Hours

Reviews

3.1
15 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
1
1 star
6
  • LC
    Luke Clemens
    Jun 26, 2023
    1.0
    Normally, you put money into a bank to keep it safe, but First Interstate Bank seems to think your money is there for confiscation. There is a mess of rules hidden in fine print just waiting to snag your hard earned money. Additionally, the online banking website is lacking so that snail-mail and in-person visits are used to accomplish many of the functions offered virtually by normal modern banks. I opened an account before leaving town for a while thinking that I would deposit more and use it when I returned. Apparently there is some rule about account inactivity - they just start deducting money every month and don't tell you. After they stole about $50 I found out and tried to withdraw my money - nope the account is locked and can only be unlocked in person. I tried to close the account - nope, it must also be done in person... like it's 1990. $100 later when I returned to Montana I went in to close the account, their response was "You would have known that rule if you had seen it in the contract that no one reads". Yes, that is not paraphrasing. So let me paraphrase - that $100 is ours now because you didn't pull out a microscope to read the fine print. I also have a Bank of America account and an Ally Bank account and both have websites that are 100x more user friendly and neither have these obtuse rules. My Ally account has $10 in it and they've never charged a cent. So let me save you the headache and suggest that you find an alternative without the nickel-and-diming attitude of First Interstate Bank.
  • GZ
    Gillian Zohnert
    Aug 20, 2021
    5.0
    Great staff, lovely efficient, timely service. Always interested in offering services that may benefit you and no surprise banking fees
  • KB
    Konnie Bright
    Apr 12, 2019
    5.0
    I use First Interstate Bank for business and personal - can't say enough great things about their service. I've used them for over 15 years. Special shout out to Jody Ekstrom who is a wealth of knowledge about mortgages, she is super helpful and experienced.
  • BS
    Brennan Schram
    Jul 10, 2017
    5.0
    Customer Service is outstanding. I often recommend to family and friends.

Frequently Asked Questions About First Interstate Bank

What are the regular business hours of First Interstate Bank in Bozeman?

The bank is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

When is the drive-through service available at First Interstate Bank?

The drive-through is open Monday to Friday from 8:00 AM to 5:30 PM and is closed on weekends.