First Interstate Bank

3.6
23 reviews
Exterior image of First Interstate Bank in Billings Heights, Montana.

About

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First Interstate Bank in Billings, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Billings Heights branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Interstate Bank
730 Main St, Billings, MT
59105, United States

Hours

Reviews

3.6
23 reviews
5 stars
12
4 stars
2
3 stars
3
2 stars
0
1 star
6
  • DR
    Dreamer Runsabove
    Nov 15, 2025
    5.0
    I love this bank there always nice and straight to point 💰
  • TJ
    teresa jones
    Oct 19, 2023
    1.0
    I have been a customer for over 25 yrs and today was the worst I have ever been treated. Tried to deposit a check from a national financial organization and I was told it had to be held for 7 days to make sure the check did not bounce . Had to call my financial adviser to have them verify the check and I was still told my finances will be on hold. Manger of the bank felt it was appropriate to touch my hand to get my attention even though I was less than a few inches away . I will be finding a new bank to do business at. Check was not a large amount , I have deposited larger amounts. I felt it was extremely rude to question a National corporation of their Financial stability and accuse them of possibly bouncing a check. My financial advisor stated he had never been call to verify a check issued from his office . I have never had my financial business questioned like this . Will not recommend this institution to anyone ever again .
  • SS
    Shane Schulze
    Jun 7, 2019
    5.0
    Not sure what the negative comments are about....this branch, as well as every other FIB location is great. The employees are always on the ball, very polite and get the things you need done completed as quickly as they can. We have had many accounts always taken care of, home ownership questions answered, vehicle VINs ran (which saved our butts!) and much more. Best bank ever, wouldn't go anywhere else.

Frequently Asked Questions About First Interstate Bank

What are the regular business hours of First Interstate Bank in Billings, MT?

The bank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does First Interstate Bank offer drive-through banking services? If so, what are the drive-through hours?

Yes, the bank offers drive-through services Monday through Friday from 8:00 AM to 5:30 PM and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.