First Interstate Bank

3.2
27 reviews
Exterior image of First Interstate Bank in Billings, Montana.

About

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First Interstate Bank in Billings, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Billings Downtown branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Interstate Bank
401 N 31st St, Billings, MT
59101, United States

Hours

Reviews

3.2
27 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
2
1 star
10
  • JJ
    Just Jordan
    Feb 28, 2023
    1.0
    Do not use this bank. My boyfriend uses this bank and we have had nothing but issues. He works during the day and they have been closing early at like 4 so he is unable to go so he sends me to make deposits and get quarters for our laundry. They used to help me but now are turning me away even if I have him call them and I have all information present, they will not let me get quarters or make deposits unless the member is present. I bank with BOA and we do not have these issues at all. He will be switching banks.
  • DB
    Deborah Brusell
    May 12, 2021
    1.0
    I called the client contact center today. I was on hold a total of 50 minutes. I wanted the interest paid on two loans that were paid off recently. I was told the research center could get that information BUT they would charge me 25.00 dollars an hour for my financial info. I need the interest paid for taxes. I never received a letter with the interest I paid. I am appalled by this Banks practice. BEWARE!!!!!
  • SS
    sam sam
    Sep 8, 2018
    5.0
    Easy
  • KG
    Keith Grant
    Apr 6, 2012
    4.0
    My buisness uses first interstate to get other customers loans. They are very reponsive, and easy to work with. The only problem is there lending stipulations are very strict, and intrest rates are pretty average

Frequently Asked Questions About First Interstate Bank

What are the regular business hours for First Interstate Bank in Billings, MT?

First Interstate Bank in Billings is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.

Is the First Interstate Bank branch in Billings open on major holidays?

No, the Billings branch is closed on specified holidays including November 11, November 27, and December 25.