Business Details
About
BankOnline BankingCredit CardsLoan AgencySavings and Loan AssociationATMMoney Transfer ServiceCar Finance and Loan CompanyBill Payment ServiceBoat LoansFirst Interstate Bank
First Interstate Bank in Billings, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Billings Downtown branch will help you reach your goals.
First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.
Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.1
29 reviews
5 stars
13
4 stars
1
3 stars
2
2 stars
2
1 star
11
- MHMatthew HolmbeckDec 12, 20251.0First Interstate Bank iover-withdrew my account and took money that did not belong to them. There was no warning, no notification, and no attempt to fix it until I caught their error and called them myself. Let that sink in: their mistake, my time, my stress. And of course, they’re not paying me a cent in interest for holding my money. But if I were even a day late on a payment, they’d happily stack late fees, penalties, and interest without hesitation. Funny how accountability only works one direction. This is the kind of behavior people expect from payday lenders — not a bank that pretends to be “community-focused.” If you value accuracy, accountability, or basic respect for your money, think twice before banking here. I will be moving my accounts elsewhere.
- MMMikeDec 2, 20253.0I have been with fibk for years. In the past couple years I have moved most of my money to other banks because of better cd rates and money market. Fibk has to be losing customers.
- RVRyan VDec 9, 20202.0Careful with loans and what your told and what's in print.
- MCMegan CarrollNov 25, 20125.0Me and my wife have used this bank for yrs and they are so helpful and accomidating!!
Frequently Asked Questions About First Interstate Bank
What are the regular business hours for First Interstate Bank in Billings, MT?
First Interstate Bank in Billings is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.
Is the First Interstate Bank branch in Billings open on major holidays?
No, the Billings branch is closed on specified holidays including November 11, November 27, and December 25.
Does the First Interstate Bank in Billings offer drive-thru services?
Yes, the Billings branch has a drive-thru service available for customer convenience.
What type of banking products does First Interstate Bank offer?
They offer a wide range of products including personal checking and savings, rewards and credit cards, wealth management, personal and business loans, mortgages, construction loans, merchant services, and payment processing.
Can I use mobile and online banking services with First Interstate Bank?
Yes, First Interstate Bank offers mobile banking, mobile deposit, online banking, online bill pay, and online account opening services.
Is the First Interstate Bank branch in Billings accessible to individuals with disabilities?
Yes, the branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What nearby financial services and advisors can I find close to First Interstate Bank in Billings?
Nearby you can find Eide Bailly accounting and financial services, Morgan Stanley Financial Advisors, Kelley McShane Investment Group at RBC Wealth Management, Stifel stock and bond brokers, and UBS Financial Services Inc.
Are there any nearby places to visit for dining when visiting First Interstate Bank in Billings?
Yes, Commons 1882, a restaurant, is located nearby and offers a dining option for customers before or after their banking visit.
Where can I find healthcare or counseling services near First Interstate Bank in Billings?
Nearby healthcare and counseling services include Billings Premium Psychology, Sheryl Mckee Counseling, Walgreens Infusion, and Thriveworks Counseling.
Does First Interstate Bank in Billings require appointments for service?
No, appointments are not required to visit or use services at the First Interstate Bank branch in Billings.