First Interstate Bank

2.6
9 reviews
Exterior image of First Interstate Bank in Billings, Montana.

About

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First Interstate Bank in Billings, MT offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Billings Grand branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

First Interstate Bank
3199 Grand Ave, Billings, MT
59102, United States

Hours

Reviews

2.6
9 reviews
5 stars
3
4 stars
0
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1
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0
1 star
5
  • JT
    Jacob Troyer
    Aug 21, 2025
    5.0
    All of these negative reviews are about FIB phone service or other issues outside of this particular branch's control. I have several accounts and use this branch often. They are pleasant, helpful and professional. I'd strongly recommend this branch.
  • KC
    Kevin Couch
    Apr 7, 2024
    1.0
    Banked here 25 years. Lots of hidden fees. Sketchy business practices at best. So difficult and frustrating to work with. Constantly put blame on the customer for their own screw ups. Banks are bad enough as it is without dealing with FIB.
  • JD
    Jeannie Dehler
    Jan 21, 2022
    1.0
    Can't get anyone on the phone. Ridiculous! Jeannie Dehler

Frequently Asked Questions About First Interstate Bank

What are the regular business hours of First Interstate Bank in Billings, MT?

The bank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does First Interstate Bank offer drive-through banking services?

Yes, the bank has drive-through hours Monday through Friday from 8:00 AM to 5:30 PM, and it is closed on weekends.