Renasant Corporation is the parent of Renasant Bank, a 121-year-old financial services institution. Renasant has assets of approximately $26.0 billion and operates more than 280 banking, lending, mortgage, and wealth management offices throughout the Southeast as well as factoring and asset-based lending on a nationwide basis.
Drive-thru service is consistently poor — inside staff is fine I’ve had great experiences with Renasant Bank at other branches — including Louisville, Jackson, Madison, and Ridgeland — and even at this location, the inside staff has always been professional.But the drive-thru at this branch is a constant problem.Due to an injured ankle, I couldn’t go inside recently and had to use the drive-thru. This is now the third time they’ve messed up a simple transaction between my commercial accounts. I’m told it’s “too much ” to process or they get it wrong entirely. On top of that, communication is frustrating — despite the fact that I’ve lived in the U.S. for 26 years and speak fluent English.The worst part: I made a transaction on Friday, but the money wasn’t credited until Tuesday. That delay caused an overdraft fee — even though the funds were available on Friday. The bank made the mistake, but I was the one who had to pay for it.Again, no issue with the team inside — but if you need to use the drive-thru, be careful. Service and accuracy need serious improvement.
GM
Garrett Mikels
Jul 1, 2024
5.0
Jessica, in customer service, was absolutely fantastic. Had a problem and she was a great help.
DT
Danyell Totton
Feb 19, 2023
3.0
It good Bank. Online app stop work have the time . Hard to check your balance on the phone
What are the regular banking hours at Renasant Bank Starkville Crossing?
The bank is open Monday through Thursday from 9:00 AM to 4:30 PM, and on Friday until 5:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at Renasant Bank Starkville Crossing?
Drive-through hours are Monday through Thursday from 8:30 AM to 4:30 PM, and Friday until 5:00 PM. The drive-through is closed on weekends.
Is Renasant Bank Starkville Crossing open on public holidays?
The bank is closed on certain public holidays such as November 11, November 27, and December 25, 2025.
Where is Renasant Bank Starkville Crossing located?
The bank is located at 806 Mississippi 12 W, Starkville, MS 39759, USA.
How can I contact Renasant Bank Starkville Crossing by phone?
You can reach the bank at +1 662-338-1131 or call toll-free at +1 877-367-5371.
Where can I make an appointment or contact Renasant Bank Starkville Crossing online?
Appointments and contact can be made through their website at https://www.renasantbank.com/contact-us.
What types of financial services does Renasant Bank provide?
Renasant Bank offers banking, lending, mortgage, and wealth management services with over 280 offices in the Southeast and nationwide factoring and asset-based lending.
Which nearby restaurants can I visit before or after banking at Renasant Bank Starkville Crossing?
Nearby dining options include Wingstop, Captain D's, Wing Express Cafe, Huddle House, and Applebee's Grill + Bar, offering a variety of fast food and casual dining.
Are there transportation services near Renasant Bank Starkville Crossing to help customers get to the bank?
Yes, One Little Lady Transportation LLC provides taxi services nearby to assist customers with transportation to and from the bank.
What nearby services and shops can I access around Renasant Bank Starkville Crossing?
Nearby you can find several services including H&R Block for financial services, the US Post Office for mailing needs, car washes like Mr Bubbles Express Carwash, and retail shops such as Payless ShoeSource and Dollar Tree.