At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Spoke with Viviana 2-4 months ago about taking someone off an account , sent all the paperwork in that they needed took off work again only for her to say that it has to be resubmitted.
I have taken off work twice now and still nothing . They told me to call before coming , I’ve tried multiple times , no one would answer the phone .
Probably will be like this again . It’s crazy that customer service is poor in this area . I would not deal with this location.
SC
sergio calero
Aug 19, 2025
5.0
Excelente atención
IM
Iva May
Jul 12, 2025
5.0
Marcus and his entire team are professional, highly personal, and pleasant to do business with.
ML
Maggie Ludolf
Jun 17, 2025
1.0
I spoke with Marcus Watson about opening a short term loan with Truist since my mortgage is with them. I directly told him I didn't want my credit pulled until I decided to go through with it. He indicated he understood. When I stood to leave, I again said, now you didn't run my credit, right? He answered no. Later that day I received an alert showing Truist bank had ckd my credit. No application, no signature, nothing. Very upset. Now can't get him on the phone.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours at 1965 Goodman Rd E, Southaven?
The Truist branch in Southaven is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through window available at this Truist location?
The drive-through window operates Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What banking products and services does Truist Southaven offer?
This Truist branch offers products including checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
How can I open a new account at Truist Southaven?
You can open an account online, by phone, or by visiting the branch. Opening in branch allows you to receive a temporary debit card immediately. Truist CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online, which enables you to make digital purchases and in-person payments using the funds in your checking account.
What languages are supported at Truist Southaven?
Truist Southaven supports both English and Spanish to assist a diverse clientele.
Are there any nearby places where I can grab a quick snack or gas after visiting Truist?
Yes, nearby places include Exxon gas station for fuel and convenience store needs, and Redbox for rental entertainment.
Which nearby businesses offer health and wellness services around Truist Southaven?
O'Brien Vision Center and Eye Specialty Group provide optometry and eyewear services, while Therapy Zone and Rehab Technology offer physical, occupational, and speech therapy.
How can I combine my visit to Truist with some personal care or grooming services nearby?
Several hair salons and beauty spas such as Hair & Beyond, Flight Hair, and Reflections Styling Studio are conveniently located near Truist Southaven for grooming and beauty services.
How can the presence of nearby legal and insurance services benefit Truist customers?
Customers can easily consult with nearby legal services like O'Brien Law Firm and Heidi Milam Attorney, as well as insurance agencies such as Afford Medicare Associates and Tiffany Bozoudes, to complement their financial planning needs at Truist.