Renasant Bank

3.5
15 reviews

About

Bank
Renasant Corporation is the parent of Renasant Bank, a 121-year-old financial services institution. Renasant has assets of approximately $26.0 billion and operates more than 280 banking, lending, mortgage, and wealth management offices throughout the Southeast as well as factoring and asset-based lending on a nationwide basis.

Location

Renasant Bank
510 Church Road West, Southaven, MS
38671, United States

Hours

Reviews

3.5
15 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
0
1 star
5
  • DK
    Don Kelly
    Jun 21, 2025
    1.0
    Checked dates. I actually received a email on June 10th asking if I just used my debit card. I replied no. Instantly my phone rang, it was a lady who identified herself as Renasant FRAUD Department. She asked me several questions. She then told me my card was locked and she would be issuing a new card. I told her to hold up that I can get a new card Instantly at the local branch. She told me okay and that she would handle the dispute for me. I kept calling the local branch and going up there because the "FILED" charges were still showing up on my account. The dispute was not filed like I was told. It was finally filed yesterday the 20th of June 2025. It only look 10 days. Absolutely deplorable actions between the branch on church road and Renasant Fraud Department.
  • JL
    Jacob Linton
    Nov 1, 2023
    1.0
    Customer service- A thing of the past for this growing and changing company. They're not at all the friendly, personal, local bank they used to be. My personal information action was compro.ised and they were unable to freeze/close my account. As a result I was left to deal with hundreds of dollars of overdraft fees. The account still is not closed. Edit: I've had checking accounts, savings accounts, business checking accounts, mortgages, and loans through this bank over the past ten years or so. I'm closing my last account here today, and I'm feeling so relieved. The changes they're making do not benefit the small business-owning family man and homeowner that I am. Take it from me- when looking for a bank, explore your options.
  • TF
    Tracy Figueroa
    Apr 14, 2023
    5.0
    Wonderful service at this bank. Ms. Cynthia make me feel so special and just like family. I thought it would be a hassle to open a new account for my small business, but it was a breeze from the time I stepped foot in the door thanks to Ms. Cynthia. She is super sweet, friendly, courteous and beyond helpful. All of the ladies were. So glad I chose this bank for my needs.
  • SY
    Shehab Yahya
    Nov 22, 2022
    5.0
    Nice 👍

Frequently Asked Questions About Renasant Bank

What are the regular operating hours of Renasant Bank at Southaven Church Road?

Renasant Bank at Southaven Church Road is open Monday to Thursday from 9:00 AM to 4:30 PM, and Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.

When is the drive-through service at Renasant Bank available?

The drive-through at Renasant Bank operates Monday to Thursday from 8:30 AM to 4:30 PM and Friday from 8:30 AM to 5:00 PM. It is closed on weekends.