Great Southern Bank

3.3
28 reviews

About

BankATMSavings and Loan AssociationFinance CompanyInvestment Service
You can rely on us for trusted financial guidance, banking education, affordable options, and convenient services. Visit your nearest location to get started. Member FDIC | Equal Housing Lender

Details

  • Wheelchair accessible entranceAvailable

Location

Great Southern Bank
2562 N Glenstone, Springfield, MO
65803, United States

Hours

Reviews

3.3
28 reviews
5 stars
12
4 stars
4
3 stars
2
2 stars
1
1 star
9
  • RD
    Rachelle Delfino
    Oct 8, 2025
    1.0
    I went in to open an account. There were about seven people in the teller area and zero no one in the business area. A gal under her voice said 'will be right with you'. A lady was standing there with me and we just stared at each other wondering what the seven employees were doing besides not helping us. I decided not to open up an account because if this is the customer service I should expect once I'm a customer I would soon be closing my account.
  • TT
    Tommy
    Jul 24, 2025
    5.0
    Olivia is the best. She helped me with a situation and did an excellent job. Thanks Olivia
  • RT
    Robert Taylor
    Dec 30, 2020
    1.0
    Horribly rude tellers
  • TS
    Terry Smith
    Sep 30, 2019
    1.0
    This use to be an ok branch... I work close to this location, so I use when needed. I really hope that mangers or supervisors read this because your customer service and service is not at company standards I'm sure.... the last several times I've gone thru drive thru... no one said one word to me when I put my items in tube (which no biggie all the time) but when your sitting in drive thru for more than 20-25 mins with not a word said with your cash, check, ect it's not ok. It's rude, unprofessional, poor representation of the company and unnerving. Simply letting ppl know what's going on isn't too much to ask, I will probably have to wait to do my banking at a diff branch ty

Frequently Asked Questions About Great Southern Bank

What are the regular business hours of Great Southern Bank?

Great Southern Bank is open Monday through Friday from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at Great Southern Bank?

The drive-through service is available Monday through Friday from 7:30 AM to 6:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.