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I went in to open an account. There were about seven people in the teller area and zero no one in the business area. A gal under her voice said 'will be right with you'. A lady was standing there with me and we just stared at each other wondering what the seven employees were doing besides not helping us.
I decided not to open up an account because if this is the customer service I should expect once I'm a customer I would soon be closing my account.
TT
Tommy
Jul 24, 2025
5.0
Olivia is the best. She helped me with a situation and did an excellent job. Thanks Olivia
RT
Robert Taylor
Dec 30, 2020
1.0
Horribly rude tellers
TS
Terry Smith
Sep 30, 2019
1.0
This use to be an ok branch... I work close to this location, so I use when needed. I really hope that mangers or supervisors read this because your customer service and service is not at company standards I'm sure.... the last several times I've gone thru drive thru... no one said
one word to me when I put my items in tube (which no biggie all the time) but when your sitting in drive thru for more than 20-25 mins with not a word said with your cash, check, ect it's not ok. It's rude, unprofessional, poor representation of the company and unnerving. Simply letting ppl know what's going on isn't too much to ask, I will probably have to wait to do my banking at a diff branch ty
Frequently Asked Questions About Great Southern Bank
What are the regular business hours of Great Southern Bank?
Great Southern Bank is open Monday through Friday from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at Great Southern Bank?
The drive-through service is available Monday through Friday from 7:30 AM to 6:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.
Is Great Southern Bank wheelchair accessible?
Yes, Great Southern Bank has a wheelchair accessible entrance to accommodate all customers.
Where is Great Southern Bank located?
Great Southern Bank is located at 2562 N Glenstone, Springfield, MO 65803, USA.
Is Great Southern Bank available on mobile apps?
Yes, Great Southern Bank offers mobile apps available on both Android and iOS platforms for convenient banking.
Does Great Southern Bank provide cash advance services?
No, Great Southern Bank does not offer cash advance services.
What nearby hotels can I find near Great Southern Bank?
Near Great Southern Bank, you can find several hotels including Oasis Hotel & Conv. Center, Super 8 by Wyndham Springfield North I-44, Glenstone Place: Extended Stay, Hampton Inn & Suites-Springfield MO, and Best Western Coach House, making it convenient for visitors needing accommodation.
Are there any convenient gas stations near Great Southern Bank?
Yes, there are several nearby gas stations including Circle K, Phillips 66 Gas, and Shell, which also offer convenience stores and can be helpful for quick stops while visiting the bank.
What dining options are available near Great Southern Bank?
Nearby dining options include Village Inn, Ziggie's Cafe, Culver's, Fire & Ice Restaurant & Bar, Wings Etc., and Bob Evans, offering a range of restaurants from American to fast food to steakhouse experiences.
How can I contact Great Southern Bank?
You can reach Great Southern Bank by phone at +1 417-895-4543 or visit their website at https://locations.greatsouthernbank.com/great-southern-bank-0933a5ede2d6 for more information.