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Member FDIC | Equal Housing Lender
This bank is possibly the most worthless bank I have ever had no support after hours at all not open at all on Saturdays I have had issue after issue using my card at random places when I called to have a new card sent out because I don't have time to go to a branch up to 3 weeks to get a new one sent out are you kidding me oh and one more thing trying to hold a cashiers check for 7 days I'll soon be switching I haven't had time but now's the time
SA
Sean Allread
Oct 28, 2020
2.0
Manager Kendra is super unhelpful. The rest of the staff seems more than happy to help with my financial endeavors but for some reason when I was put in touch with Kendra, she did zero listening. I told her I didn’t want a hard credit inquiry on my credit score, and she continued to ask me questions for a preapproval which led me to believe it wasn’t going to effect my score. Then at the end of her questioning I asked again to make sure that it wouldn’t be a hard credit check and she said yes it would, so I told her that we will hold off on it. And she sounded like I was the one wasting HER time.
SB
Shavon Burton
Apr 5, 2018
5.0
I know longer bank with great southern but needed a cash advance while waiting on my replacement card for another bank not located here in Springfield. After being turned down by several other branches around town From both credit unions and other banks I stopped downtown to check if Great Southern would be able to help. Th branch manager was kind enough to listen to my institutes customer service rep explain what needed to happen and able to help me withdraw money from my card. The representative was very nice and professional and makes me question taking my business back to great southern going forward.
MW
Marquez Williams
Jul 24, 2016
1.0
Terrible bank.. i promies a greendot card is better
VE
Veridian Events
Mar 29, 2016
5.0
Great Southern has always been excellent to work with! The downtown branch has some amazing people working for them- always very helpful, and friendly.