We are not a bank. We are member–based. When you work for your members, you deliver a completely different experience. At Missouri Credit Union, “our” members matter and we’re committed to seeing them and their money do more.
Don’t like the merge an extra $1.50 they charge on top of ATM fees plus a charge each month to have the account with them and customer service is not the same as it was before been banking with MCU for 7 years now but plan on closing my account. Go to another credit union
SS
Scott Stephens
Oct 7, 2025
1.0
Don't deposit money through the ATMs. When they mess up they won't ballence the machine or give you your money back. Have been waiting a week for a large deposit to be credited to our account.
DF
Dylan Ferguson
Sep 20, 2025
1.0
Been banking with them for nearly 10 years. Switching banks because of recent changes in the company. Absolutely garbage of a bank now.
KM
Kim M.
Jul 10, 2025
1.0
Hello Linda’s
If I am on here writing a review then it’s due to extremely amazing service or I am trying to warn you, because you at risk for a terrible experience.!
I’ll start with Chris who was having a bad day , because someone must’ve eaten his Wheaties. This man has no problem with being extraordinarily rude to senior citizens. He feels comfortable enough with chastising them when are seeking help. While generally most employees at this branch are helpful , respectful, professional, and friendly!
Employees at this branch have lost important paperwork numerous times, which has needed to be replaced more twice. While they we’re mostly nice and professional it is a challenge to also add insult to previous incidents here. To keep trusting when there are errors that are consistent and affect one’s business.
I will only add that you are rolling the dice coming here as to the kind of service that you will receive. Usually, it is top tier. However, Linda’s you must be very mindful that they are notorious for losing important paperwork. You might also receive chastisement from the employees when all you need is help.
MB
Michel Bravo
Jun 5, 2025
1.0
They had really bad customer service, especially this branch. I’m glad I terminated my account. Central bank and US Bank are way better. No wonder they’re trying to merge it with River Region. This Credit Union cannot hold their head above water.
Frequently Asked Questions About Missouri Credit Union
What is Missouri Credit Union and how is it different from a bank?
Missouri Credit Union is a member-based financial institution, not a bank, committed to serving its members with a personalized experience.
Where is Missouri Credit Union located?
Missouri Credit Union is located at 111 East Broadway, Columbia, MO 65203, US, in the Downtown area.
What are the regular business hours for Missouri Credit Union?
Missouri Credit Union is open Monday through Friday from 8:30 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Is Missouri Credit Union open on Saturdays?
No, Missouri Credit Union is closed on Saturdays and Sundays. Additionally, lobbies are temporarily closed on Saturdays until further notice.
What financial services does Missouri Credit Union offer?
Services include checking accounts, savings accounts, IRAs, CDs, health savings accounts, youth accounts, auto and home loans, mortgages, lines of credit, personal loans, and ATM services.
How can I contact Missouri Credit Union if I have questions?
You can reach Missouri Credit Union by phone at +1 573-874-1477, toll-free at +1 800-451-1477, or email questions@missouricu.org.
Does Missouri Credit Union have an online presence where members can learn more?
Yes, Missouri Credit Union's website is https://missouricu.org/ and their downtown Columbia Facebook page is https://www.facebook.com/MissouriCreditUnionDowntownColumbiaMO/.
What nearby places can I visit after my appointment at Missouri Credit Union?
After your visit, you can enjoy nearby places like Stephens Lake Park for outdoor recreation, Brew Box Coffee House for a coffee break, or explore local services like Broadway Ergonomics and Monarch Title Company.
Are there nearby services related to real estate and insurance near Missouri Credit Union?
Yes, nearby you can find Monarch Title Company, Inc. for real estate and financial services, and Lynn Wobig: Allstate Insurance for auto and home insurance needs.
Can I find health and wellness services close to Missouri Credit Union?
Yes, Broadway Ergonomics, LLC and Hammons Chiropractic Center are nearby for physical therapy and chiropractic services, respectively.