Old National Bank

2.6
17 reviews
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About

BankInvestment ServiceHome Loan ProviderFinancial PlanningBusiness Banking ServiceOld National Bank
Old National Bank is your bank for St Paul. Our focus is on helping you achieve your financial goals and working to strengthen the communities we serve in Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, North Dakota, Tennessee, and Wisconsin. At Old National, you will find financial services for all of life, including personal and business banking, mortgages, investments, wealth management, online & mobile banking and much more. We promise to listen, find the best solutions for you and work to exceed your expectations, because we want to be your bank for life.

Details

  • Requires appointmentNot available

Location

Old National Bank
1570 Concordia Ave, St Paul, MN
55104, United States

Hours

Reviews

2.6
17 reviews
5 stars
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4 stars
1
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1 star
10
  • AS
    ANNE Spooner
    Nov 13, 2025
    1.0
    Zero customer call back
  • TI
    Thressa Isobel
    Oct 6, 2025
    1.0
    I'm quite frustrated with this bank and I miss the service I got with Bremer 💔 I needed a notary, and the Old National website says the only way to get something notarized is by making an appointment. Okay, cool...But when I tried to do so, selecting notary, the calendar says there are no open slots. I tried 4 different websites for 4 locations around the Twin Citiies. Nothing. The online appointment schedule doesn't seem to work at all. So I called. Got no answer at any location. Left messages. Nothing. Okay, I can't make an appointment online OR over the phone? I finally got a call back 3 work days later and when I complained about not being able to schedule online, they blamed it on my having been transferred over from Bremer and not being in the system yet...which makes absolutely no sense because the online scheduler system doesn't ask for any account information whatsoever. Having been a Bremer customer is a moot point, y'all. Anyway. If you do indeed offer notary services, you should fix your online schedule system. If you don't, you should remove that from your website. Very frustrating experience. Again, I miss Bremer.
  • BB
    Burk Biggler
    Feb 18, 2023
    1.0
    No wonder your rating is so low. Customer service isnt your strong point. Fix your hours so the average worker can get to the bank.
  • MY
    Me You
    Jun 5, 2018
    1.0
    I've been with the bank for nearly 10 years. Recently had an embarrassing situation occur regarding a scary ex boyfriend. I had to go in visibly upset requesting to change my account number, which apparently is more work than she wanted to do. ~Oh man let me tell you B***Y was literally giving her co-workers dirty looks across the room regarding me. Right in front of my face!! ~I didn't say anything at the time because I was mortified, and I just kept thanking her for helping me, but truth is, during my most embarrassing horrible time of need, I got judged and treated like a pile of trash by B***Y and the other equally rude women that run the show. Very unhappy and now each time I go in to the bank I can FEEL her judging me. Never says "Hi, how are you" or zero friendliness...just kind of shoots me a look like, "there is that loser customer again." ~It's 2018 I can't believe snotty little snot muffins are still allowed to be in charge!

Frequently Asked Questions About Old National Bank

What are the regular lobby hours for Old National Bank at St Paul (Snelling)?

The lobby is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.

When is the drive-thru service available at this Old National Bank location?

Drive-thru hours are Monday to Friday from 9:00 AM to 5:00 PM, and it is also open on Saturdays from 9:00 AM to noon while the lobby is closed.