Business Details
About
Credit UnionATMMortgage LenderFinance Company
TruStone Financial is a full-service credit union serving Minnesota and Wisconsin since 1939. Having been founded as a teachers’ credit union, education was built into our mission: to engage, educate, and inspire our members to achieve lifelong financial well-being.
In 2024, TruStone was named a top-performing U.S. Credit Union by Newsweek and recognized as a Top Workplace 2024 National Standard Setter by Energage. To learn more about us, visit TruStone.org.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
TruStone Financial Credit Union
3240 West Division Street, St. Cloud, MN
56301, United States
Hours
Reviews
3.2
63 reviews
5 stars
32
4 stars
2
3 stars
2
2 stars
1
1 star
26
- SASalvador Alarcon6 days ago1.0My wife was working in St. Cloud as a hospital traveler. We have a credit union in WA State that partners with other credit unions including TruStone. I was supposed to be treated like I have an account with them. Their system was down, and I was not able to withdraw $ directly with them so I used their ATM. The teller (male) inside was rude when I asked to have the money I withdrew broken down into smaller bills since the ATM only gives $20 bills as the smallest denominations. (I asked for a few $5's and $10's two $20 bills) He said that since he couldn't verify my account, he wasn't supposed to make change for non-members but he would make an exception. You just saw me inside, and know you should be helping me with whatever I need! It's not my fault you're system is down, but you knew I banked with your partner! Really poor customer service. I would never recommend this branch OR TruStone
- JMJeremy MillerSep 24, 20251.0I would not ever bank here again, they are not to be trusted. Promised a 13month CD at 5+%, happily took my money, went to collect months later and joke was on me. Unknown to me, Trustone had transferred my money to a low interest savings account after the first month and didn’t bother to let me know. Find a different bank that makes good on their terms.
- EBErin BatchelderJul 18, 20255.0Alyssa in St. Cloud was amazing to work with and got everything that was causing us issues solved! Very happy with her knowledge and service!
- PJPierrie JamesJun 23, 20255.0They are great I went in there cuz my account was locked and I thought it was deactivated when all I had to do was go reactivate again my ID my account information and all my right information and they had me back up and running within no time
- PCPaul ChauJan 26, 20255.0Allie Blomquist, Assistant Branch Manager St Cloud TruStone very quickly & effectively solved navigating website and answering what I struggled with at home for almost 1/2 an hour. Coming in, she personally fixed the issue I couldn't figure out. Fast, Friendly & Fabulous! A rare treat. I most highly recommend talent like this. Paul Chau
Frequently Asked Questions About TruStone Financial Credit Union
What are the regular branch hours for TruStone Financial Credit Union in St. Cloud?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does TruStone Financial Credit Union have drive-through service hours?
Yes, the drive-through is open Monday through Friday from 8:30 AM to 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is TruStone Financial Credit Union federally insured and when was it established?
Yes, TruStone Financial is federally insured by NCUA and was established in 1939.
What types of financial products and services does TruStone Financial offer?
TruStone Financial offers a range of services including checking and savings accounts, credit and debit cards, various loans such as auto, mortgage, personal, and business loans, financial education, and planning services.
Is TruStone Financial Credit Union accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Are there any special holiday closures for the St. Cloud branch?
Yes, the branch is closed on November 11 and November 27, 2025, for holidays.
Where is TruStone Financial Credit Union located in St. Cloud?
The branch is located at 3240 West Division Street, St. Cloud, MN 56301, USA.
What nearby restaurants can I visit around TruStone Financial Credit Union in St. Cloud?
You can find nearby restaurants such as White Castle, Hooters, Barbara Jean's Embers America, and Burger King near the TruStone Financial Credit Union branch.
Are there any convenient coffee shops near TruStone Financial Credit Union?
Yes, Scooter's Coffee and Scooters are nearby, offering great spots for coffee before or after your visit to the credit union.
What other services and shops are near TruStone Financial Credit Union that might be useful to customers?
Nearby you can find services like The UPS Store for shipping and printing, Shred Nations for shredding needs, and local grocery store Save-A-Lot for shopping convenience.