TruStone Financial Credit Union

3.2
64 reviews
TruStone Financial Credit Union Cover Image - "It's True. 'Cause we're TruStone". Insured by NCUA. Equal Housing Opportunity.

About

Credit UnionATMMortgage LenderFinance Company
TruStone Financial is a full-service credit union serving Minnesota and Wisconsin since 1939. Having been founded as a teachers’ credit union, education was built into our mission: to engage, educate, and inspire our members to achieve lifelong financial well-being. TruStone is honored to have been named as one of Newsweek’s Best Credit Unions in America in 2023, 2024 and 2025. We are proud to be recognized and to serve our Minnesota and Wisconsin communities!

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

TruStone Financial Credit Union
3240 West Division St, St. Cloud, MN
56301, United States

Hours

Reviews

3.2
64 reviews
5 stars
33
4 stars
2
3 stars
2
2 stars
1
1 star
26
  • YY
    Yussuf
    5 days ago
    5.0
    Best ever customer service; Allie Blomquist did remarkable service and helped us a lot in setting up our business and personal accounts. Thank you for your wonderful customer service.
  • SA
    Salvador Alarcon
    Nov 18, 2025
    1.0
    My wife was working in St. Cloud as a hospital traveler. We have a credit union in WA State that partners with other credit unions including TruStone. I was supposed to be treated like I have an account with them. Their system was down, and I was not able to withdraw $ directly with them so I used their ATM. The teller (male) inside was rude when I asked to have the money I withdrew broken down into smaller bills since the ATM only gives $20 bills as the smallest denominations. (I asked for a few $5's and $10's two $20 bills) He said that since he couldn't verify my account, he wasn't supposed to make change for non-members but he would make an exception. You just saw me inside, and know you should be helping me with whatever I need! It's not my fault you're system is down, but you knew I banked with your partner! Really poor customer service. I would never recommend this branch OR TruStone
  • JM
    Jeremy Miller
    Sep 24, 2025
    1.0
    I would not ever bank here again, they are not to be trusted. Promised a 13month CD at 5+%, happily took my money, went to collect months later and joke was on me. Unknown to me, Trustone had transferred my money to a low interest savings account after the first month and didn’t bother to let me know. Find a different bank that makes good on their terms.
  • EB
    Erin Batchelder
    Jul 18, 2025
    5.0
    Alyssa in St. Cloud was amazing to work with and got everything that was causing us issues solved! Very happy with her knowledge and service!
  • KH
    KJ hunstiger
    Oct 31, 2018
    5.0
    Worked with Brent, awesome and honest! Highly recommend him! Thanks again

Frequently Asked Questions About TruStone Financial Credit Union

What are the regular branch hours for TruStone Financial Credit Union in St. Cloud?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does TruStone Financial Credit Union have drive-through service hours?

Yes, the drive-through is open Monday through Friday from 8:30 AM to 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.