TruStone Financial Credit Union

3.7
108 reviews
TruStone Financial Credit Union Cover Image - "It's True. 'Cause we're TruStone". Insured by NCUA. Equal Housing Opportunity.

About

Credit UnionATMMortgage LenderFinance Company
TruStone Financial is a full-service credit union serving Minnesota and Wisconsin since 1939. Having been founded as a teachers’ credit union, education was built into our mission: to engage, educate, and inspire our members to achieve lifelong financial well-being. TruStone is honored to have been named as one of Newsweek’s Best Credit Unions in America in 2023, 2024 and 2025. We are proud to be recognized and to serve our Minnesota and Wisconsin communities!

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

TruStone Financial Credit Union
4290 Dean Lakes Blvd, Shakopee, MN
55379, United States

Hours

Reviews

3.7
108 reviews
5 stars
69
4 stars
2
3 stars
2
2 stars
4
1 star
31
  • CK
    Carolyn Kruse
    Dec 9, 2025
    5.0
    I recently worked with Steven Schoemer, Assistant Branch Manager, on some personal banking items. I can’t say enough positive feedback about my experience. Steven is extremely knowledgeable and made everything go smoothly. I also loved being able to go into the Shakopee branch and working face to face with someone!
  • JK
    Jenny Kornder
    Nov 13, 2025
    1.0
    Untrustworthy, they continued to withdraw money from my account for a loan that was paid in full. Now they want to take me to collections with no contact information except for the name Arnesha Hobson and only a Wisconsin address on the back of the envelope. They clearly want to smear my credit. I will never do business again with this financial institution.
  • DJ
    Derek James
    Oct 2, 2025
    1.0
    ABSOLUTELY SLOW SLOW SLOW SERVICE! SAD!
  • CD
    Casey Dehn
    Oct 1, 2025
    1.0
    My account was wrongfully debited and no notification was provided to me about the transaction involved. In person service was not incredibly helpful, and upon investigating the reason why it was debited was incorrect, and they would not provide additional details regarding the situation.
  • BL
    Betbirai Luna
    Sep 12, 2025
    5.0
    Had such a great experience working with Elyse Brown at the bank. She was super helpful in getting me set up with a new debit card and made the whole process quick and easy Love her so much thank you Elyse!

Frequently Asked Questions About TruStone Financial Credit Union

Did TruStone Financial Credit Union in Shakopee used to be Firefly Credit Union?

Yes, this location used to be Firefly Credit Union but has since merged with TruStone Financial.

What are the regular branch hours for TruStone Financial Credit Union in Shakopee?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.