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I'm here on Saturday and the bankers are so anxious about leaving that's all the focus on and make you feel your seriously putting them out at 11:40am so rude and super disappointing. Wells Fargo has been my bank for 30+ years and I've never had such rudeness not a fan and this location will not be one I'll be using again.
TY
Tom Yarusso
Aug 19, 2025
1.0
I brought in a damaged US $20 note (bill) to WELLS FARGO BANK in Prior Lake, MN 55372 on Thursday Aug. 14th 2025 to replace it, WELLS FARGO BANK does that. I don't have an account, so i was rejected.I brought the money back the next day with a deposit slip to my sister's account, who has a business and personal account in WELLS FARGO and I was rejected again. Fully identifiable $20 USD
Both serial numbers, the president, three 20s.
The older teller did this, I asked her to call someone for assistance, she didn't. She did ask the younger teller if she wanted to do it, and of course said no. I think they didn't like my looks because I'm old and have to use a walker (rollator). I will never go back to this bank again. See my pictures.
Suzette this is not a Hustle! Hear my voice.
TC
Tsai-Ling Chen
Jul 27, 2023
5.0
Oh my goodness it's so nice to just walking inside to doing the transfer the money back to Taiwan and then everything went out nice and smooth with No problems with the deal.i I was truly appreciate it.
BW
Brian Wentz
Aug 9, 2022
5.0
The on site staff is very friendly and experienced. Cheryl, the Branch Manager, is very friendly and will go above and beyond to help customers.
Some Wells Fargo branches have poor customer service. Prior Lake is not one of those branches.
TB
tony bricker
Mar 12, 2016
5.0
Very great people and are very quick and don't bother you to get a account I would tell everyone to go to this branch if there close