TruStone Financial Credit Union

3.6
77 reviews
TruStone Financial Credit Union Cover Image - "It's True. 'Cause we're TruStone". Insured by NCUA. Equal Housing Opportunity.

About

Credit UnionATMMortgage LenderFinance Company
TruStone Financial is a full-service credit union serving Minnesota and Wisconsin since 1939. Having been founded as a teachers’ credit union, education was built into our mission: to engage, educate, and inspire our members to achieve lifelong financial well-being. In 2024, TruStone was named a top-performing U.S. Credit Union by Newsweek and recognized as a Top Workplace 2024 National Standard Setter by Energage. To learn more about us, visit TruStone.org.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

TruStone Financial Credit Union
2817 Lyndale Ave S, Minneapolis, MN
55408, United States

Hours

Reviews

3.6
77 reviews
5 stars
47
4 stars
0
3 stars
3
2 stars
6
1 star
21
  • HA
    Hassan Abdullahi
    Oct 16, 2025
    5.0
    This is the best customer service I’ve ever received. Both Caroline and Jim did an excellent job in helping me open up a new account. Amazing customer service from these two. Can’t wait to bring in more people to join the team. Phenomenal team!
  • MM
    Marie
    Sep 20, 2025
    1.0
    Trustone financials predatory practices caused my credit score to drop 64 points.
  • OO
    Orion
    Sep 6, 2025
    2.0
    It seems as if they're stealing my money, transactions take forever to go through, customers say its the banks doing and the bank says its the customers, then I'm hit with a ODP. Enough is enough I'm finding a new bank.
  • FA
    Faduma Ali
    Jul 17, 2025
    2.0
    The staff at this TruStone location are generally wonderful, and I appreciate their helpfulness. However, I had a disappointing experience with Lana, one of the bank tellers. I came in to deposit two checks, and while she was processing the transaction, it seemed she encountered an issue. When I asked what was going on, she responded rudely. As more time passed and the issue persisted, I asked again and was met with an even harsher tone. In a customer-facing role, clear and respectful communication is requirement of the job. I’m grateful for the other team members who consistently provide excellent service, but Lana was horrible.

Frequently Asked Questions About TruStone Financial Credit Union

What are the regular operating hours for TruStone Financial Credit Union in Lyn-Lake?

TruStone Financial Credit Union in Lyn-Lake is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does the Lyn-Lake branch have a drive-through, and what are its hours?

Yes, the Lyn-Lake branch offers a drive-through service available Monday through Friday from 8:30 AM to 5:30 PM, and Saturdays from 9:00 AM to 1:00 PM. Drive-through is closed on Sundays.