First Interstate Bank

3.5
6 reviews
This day's all yours. First Interstate Bank. Member FDIC.

About

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First Interstate Bank in Marshall, MN offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Marshall branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Location

First Interstate Bank
1418 E College Dr, Marshall, MN
56258, United States

Hours

Reviews

3.5
6 reviews
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  • JD
    Julia Dalle
    Jun 30, 2022
    1.0
    Really poor customer service, I tried repeatedly to call their listed phone number at 4:15pm and nobody answered the phone call. I decided to make the trip in person the next business day after the "account specialist" from the bank's customer service line told me that my "fee's would be waved if I went to the bank in person". The lady in charge at the bank denied that nobody was answering the bank phone the day before and declined to wave the fee I was told by THEIR representative would be waved if I went to my local branch. I never had any issues when it was GREAT WESTERN BANK but after 4 years of being a loyal customer I'm disappointed to announce that I'll be shopping for a different local bank in town to serve my financial needs.
  • DS
    Dan Starkenburg
    Mar 16, 2017
    2.0
    We've banked with Home Federal Bank (now it is a "Great Western Bank") for years. Tellers are always very friendly and personable, remember us by name, and are very kind to our kids. Although Great Western Bank of Marshall is one of many Great Western Banks, they are what a "hometown bank" should be. We've not had any issues with our accounts - everything is accurate and as it should be. With a few requirements, their checking is free. Update 2024: We no longer bank here. When Great Western sold out to "First Interstate" bank a number of detrimental things happened, the greatest of which was our line of credit was canceled and we received a letter after-the-fact. This caused a significant drop in our credit score as this was our longest-opened credit account. This was utterly disappointing.
  • JC
    Jacob C
    Mar 1, 2017
    3.0
    The customer service was great, but the electronic teller thing freaks me out

Frequently Asked Questions About First Interstate Bank

What are the regular banking hours at First Interstate Bank in Marshall, MN?

The bank is open Monday through Friday from 9:00 AM to 4:00 PM. It is closed on Saturdays and Sundays.

When is the drive-through service available at this First Interstate Bank location?

You can use the drive-through service Monday to Friday from 9:00 AM to 5:00 PM. The drive-through is closed on weekends.