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As a full service, locally owned bank, CIB offers financial solutions and guidance to businesses and individuals. Whether you are starting a business, purchasing a home, or simply looking to bank local, we have you covered. For over 70 years, CIB has been proud to serve and support our customers and the community.
My experience with citizens bank has been terrible from the start. Unjustified fees were taken from my account. Customer service is terrible—I had multiple times no one even answered the phone. Even when I did get ahold of someone they were not very helpful. Staffing seems to be poor. Transfers take longer than they should. Just an overall awful company.
Reply to business owner: You did not seem to care about my experience when I closed the account(you were the one I talked to). Why would I discuss this further when you all pushed me to the point of closing the account?
JB
Jessie Baker
Oct 21, 2019
5.0
Friendly service & usually no wait!
JS
John Shirley
Mar 4, 2017
5.0
One of the best banks in MN. Staff knows you by name and they are just so easy to work with. Truly the way all banks used to be. Guess what, Citizens still is!
Frequently Asked Questions About Citizens Independent Bank
What are the regular business hours for Citizens Independent Bank in Hopkins?
Citizens Independent Bank in Hopkins is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is the drive-through service available at Citizens Independent Bank?
The drive-through service is available Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Does Citizens Independent Bank have any holiday closures or special hours?
Yes, the bank is closed on November 11, November 27, and December 25, 2025. On December 24, 2025, it is open from 9:00 AM to 12:00 PM.
What kinds of financial products does Citizens Independent Bank offer?
Citizens Independent Bank offers checking accounts, savings accounts, money market accounts, CDs, personal loans, home mortgages, home equity loans and lines of credit, auto loans, student loans, business loans, and more.
Does the bank provide online and mobile banking options?
Yes, Citizens Independent Bank provides online banking and offers mobile apps available on both Android and iOS platforms.
Is Citizens Independent Bank wheelchair accessible?
Yes, the bank has a wheelchair accessible entrance and parking to accommodate customers with disabilities.
Where is Citizens Independent Bank located?
The bank is located at 10901 Excelsior Blvd., Hopkins, MN 55343, United States.
Which nearby car dealerships can I visit around Citizens Independent Bank?
Nearby car dealerships include Autoporter Leasing Services, Hopkins Motor Sales, GS Motors, and Superior Automotive, offering various services if you’re interested in purchasing or leasing a vehicle before or after visiting the bank.
Are there any fitness centers near Citizens Independent Bank?
Yes, there are several gyms close by, including Holly J Fitness, The Kilo Collective, Envision Fitness, and Hopkins Pavilion, so you can plan a workout before or after your banking visit.
What nearby automotive services are available near the bank?
You can find various automotive services nearby such as Hopkins Auto Body for repairs and glass services, Sunshine Carwash and Sunshine Car Wash Detail Center for car washing and detailing, and AAMCO Transmissions for car care and oil changes.